Lisa De Laune, Cmp Email & Phone Number

San Francisco, Ca, Us

San Francisco, Ca, Us

San Francisco, Ca, Us

Official manager of the FAMSF during public and luxury VIP events Manage and execute all logistics on-site, having final authority during all museum eventsProviding the highest level of customer and client experience Conduct briefings and coordinate with museum security and engineers, (union employees) caterers, external vendors, etc. during eventsCollaborate with internal staff for events including, VIP events, Board of Directors, Development, Education, etc. managing attendees ranging from 50 - 10,000+ Responsible for training newly hired event coordinators, ensuring all policies and procedures are being followed relating to the protection and security of the museum and the artwork Mediate all event conflicts ~ clients, vendors, etc.

San Francisco, Ca, Us

Sales Support for the promotion and rental of the event spaces at the de Young MuseumCollaborate with internal departments, Public Relations, Development, Education, and Special events for the sale and rentals of prime industry events at the FAMSFProvide logistical and event production recommendations for small and large scale events, 10,000 plusAssist in managing all contracts for the facility rentals program for the Fine Arts Museums of San Francisco comprising of the Legion of Honor and the de Young

Burlingame, California, Us

Vaccine Coordinator - managing end-to-end vaccines, on-site and off-site

Burlingame, California, Us

Remote Marketing Manager - Pilot the ICATT program in partnership with the CDC: consisting of onboarding over 2,000 sites across the U.S. (Increasing Community Access to Testing)

Burlingame, California, Us

Public Health - traveling staff for COVID testing sites in California and other states across the country, partnering with underserved communities, private unions, corporations, and other non-profit organizations On-site team lead at clinics deployed throughout the state of California, partnering with internal and external vendors (United Health Care, Carbon Health, CareLinx, Norton Healthcare)Logistical support for diagnostics, immunizations, and integrated care, managing teams in a time-critical environmentDelivery through end-to-end care for community sites, fixed sites, pop-up events, or "Train the Trainer" models Create and develop SOPs in partnership with site management, training, and Op's oversightCoordinate with internal operations team to develop and maintain an optimal system for site logisticsManage and train staff to utilize a comprehensive Color software systemBrand ambassador between customers and Color, providing the Color team with insight and feedback Manage all onsite vendorsResponsible for flow facilitation

Castro Valley, Ca, Us

Manage and train vaccine site staff, delegate roles, and responsibilities in a daily flow - including Clinicians, DATA, San Mateo County staff, Emergency staff, Volunteers, etc. Monitor and manage daily inventory of supplies on-site that are needed for vaccinationsManage/collaborate with San Mateo County on managing and operating Vaccine Sites

Stanford, Ca, Us

Manage and promote extended education programs for MBA alumni, including all logistics and design, for four large bi-annual MBA class programs, attendees ranging from 2000+, programs spanning over 5 days Lead and develop strategies for marketing and communications resulting in increased engagementDevelop, and create new programs for attendees, provide guidance and advice on best practices for existing programs Collaborate with fundraising counterparts to achieve the mission and goals of the schoolManage specific Budgets based on class programs, private events, for alumni and familiesRecruit and manage alumni volunteers for Alumni Reunion Programs and events, advising on best practices, class-specific programs, and recommendations for faculty and keynote speakers Evaluate programs and services to exceed satisfaction with alumni

Stanford, Ca, Us

Led and manage special VIP events, including Reunions, and Award programs, providing exceptional customer service to university donors, alumni, trustees, and facultyOperations & logistics planning, coordination, and execution on and off-site; Fall and Spring Reunions 2012 - 2014 VIP Award Ceremonies - Arbuckle Award Dinner, ENCORE ~Entrepreneur of the YearWIN Conference (Women's Initiative Network)

Organizational Design

Oakland, Ca, Us

Sales - developing and establishing relationships with future prospects and clients for private 737 jet (Kona Shuttle Club) Budget Management - Negotiate all pricing for In-flight service associated with 737 aircraft Handle all logistics associated with In-flight for private 737 jetResearch, collaborate and secure high profile celebrity Chefs/caterers and wineries for private aircraftDevelop a seasonal menu and wine parings for silver service on aircraftSpecial projects - Lead design for custom interiors for Gulfstream’s for VIP clientsAssist in developing curriculum for training 121 Flight Attendants and other staff as required, including Gulfstream aircraft trainingMaintain flight Status – Certified 121 Flight Attendant, Part 135, Part 91

San Francisco, Ca, Us

Contract work for large events including Oracle, Salesforce, Dreamforce, and CiscoLive! Managing Moscone union staff 10-25, in the Food and Beverage division. Events ranging from 100 - 10,000 +

International leader in commercial and charter flights across the globe. Provided customized charter services to major tour operators, corporate clients, and the US Military Supervised professional Flight Attendants in maintaining "Brand" integrity via excellent customer relations in 13 World Tours Served as chief liaison between customers, major corporate clients, and airline management in Africa, Asia, and EuropeOne of eight supervisors companywide to serve as World Tour In-flight Customer Service ManagerOutstanding customer relations, management, and conflict resolution skillsResolved supplier conflicts onsite to manage costsManaged relationships with key vendors to ensure timelines were met, managed costs, and adapt amenities to meet client needs Advised airline operations/management of client concerns, resulting in product and process improvements in contract management and service deliveryCollaborated with cross-functional teams, including operations, crew scheduling, catering and management.Supervised customers and crew during irregular operations and security threatsMentored new employees in reaching customer service objectivesEnsured federal air regulation cabin compliance goals met

Communication And Media Studies, Psychology, International Business

Certified, Meeting And Event Planning