• Only resource to sell complex contractual services to CDW’s entire sales organization’s customer base• Redeveloped CDW’s Managed Print Service offering with Manager and his team based on segment markets and customer requests• Educated Service Specialist peers on new MPS service offering and spoke with Account Managers at TSS events which increased sales by 5%• Streamlined a new out of scope time and materials process with Barrister Global Services and CDW’s partner management team• Solution selling experience for internal CDW, external 3rd party providers and OEM contractual services• Enhanced mobile wireless support services by streamlining quoting process with our partner Mission Critical Wireless• Increased Account Management awareness of our CDW branded helpdesk services by creating a statement of work template now used for all opportunities with Technical Support management team

• Consulted over 300 account managers within the Healthcare, Public Sector, and Corporate verticals in leveraging technology services to increase their hardware and software overall sales revenue• Project managed the entire services sales cycle from producing initial scope of work to deploying the invoice at the time of customer’s satisfactory completion• Managed over 200 contracted service providers as the liaison between their corporations, the account manager, and their client• Proposed services solutions directly with customers at technology seminars• Created core services offerings with National service provider partners such as First Mobile and manufactures like Panasonic executing awareness to state and local customers and account managers through our marketing team• Negotiated state and local long term services contracts as part of a business plan with new and existing customers • Restructured the internal grading procedure with program sales management for bids and proposals that contain services• Improved our disposition premium service offering with Intechra by offering a credit back on customer’s CDW account based on fair market value of equipment• Worked with CDW’s Marketing management team to create packaged service offerings, success story documentation and Account Manager trainings• Created and presented business planning and strategies to CDW’s sales executives• Met with C-level contacts and executives to negotiate services contracts with CDW’s major customers resulting in record revenue contracts ranging from $650k-$8.2 Million

• Made at least 80 outbound calls a day prospecting new businesses and managed over 200 est. accounts nationwide as their point of contact for IT needs • Strived to remain in the top 20% of my team or better based on profit • Challenged myself to another goal breaking month of $500,000 in sales• Leveraged manufacture relationships and cold call techniques to break into zero dollar accounts and grew them to million dollar accounts by the end of the year• Finished within the top ten percent of my sales group’s technology academy class