Lisa Eagan Email & Phone Number

Manager of the Escrow Servicing division of Loan Servicing.

The Corporate Records Management department provides imaging services to 17 departments bank-wide, manages the consumer and commercial loan files in the record centers, and administers the relationship and users at offsite storage facilities that house bank records. As Manager of Operations, I have centralized these functions from different areas of the.

Responsible for supervising the inclearing, incoming return, and outgoing return item functions. Also oversaw the adjustment, general ledger reconciliation, branch balancing, customer lockbox, and internal lockbox functions. Knowledge in these various areas of the department led to involvement in numerous project and conversion activities.

Served as an operational and procedural help desk agent for the branch network. The team is the main point of contact for all operational and procedural questions, problems, and concerns. Assisted on projects to ensure that the Bank’s operational procedures were updated and easily interpreted by all branch based employees.