Lisa Eaglin Email & Phone Number

Houston, Texas, United States

Houston Bulk Division

Houston, Texas Area

• Understands and actively seeks solutions for supply chain issues• Excellent quality problem solving skills• Active, in the moment listening• Ability to coordinate effectively with key players• Effectively communicates with vendors• Eliminates warehouse injuries and brings new breath to safety engagement

Houston, Texas Area

Achieved all productivity goal consistently, participated with kitchen and corporate resources to implement Lean processes and objectives into the production flow, established department goals and objectives to support kitchen operations and corporate initiatives• Worked with peers in other departments to ensure collaboration and understanding of shared goals, developing strategies and execution planning• Streamlined schedules from 6 operating department shifts into 3 to improve work flow and minimize delivery times from internal departments• Responsible for producing over 36,000 meals daily to cater flights departing IAH airport • Responsible for the overall personnel of 184 frontline associates and 5 supervisors, providing guidance, clarity and goals• Motivated and engaged employee associates daily through positive reinforcement and coaching• Assisted supervisors with establishing and setting solid, measurable and attainable yearly goals• Responsible for interviewing, hiring, payroll, counseling, coaching, recognitions• Enforced food and safety procedures as well as physical safety standards• Reviewed monthly man minutes to ensure proper departmental credit was being administered

Houston, Texas

Controlled operational variance consistently for 6+ years, assisted in leading the operation to 9 consecutive first place quarters in Food Services Quality First Program and Caterer of the Year, United 100 Award Nominee, Recipient of Extraordinary Achievement Bonus• Responsible for all aspects of inventory management to ensure financial and customer requirements are exceeded, including receiving and distributing $1.75M monthly in products• Managed all company and customer owned merchandise received until it is issued to production• Managed 57 frontline associates and 3 supervisors to maintain proper inventory, ordering, receiving, storage and requisition processes, determined and reviewed par levels and order quantities based on airline specifications, menus and vendor lead times• Managed the coordination of the inventory, reporting processes, control Food Cost Variances and continual comparison to billed costs• Established and executed compliance guidelines for FDA, OSHA, USDA, DOD, CBP and all other regulatory audit entities, 100% completion on departmental training every quarter• Self-funded warehouse gatekeeper position to act as a liaison between internal departments• Administered mid-year and yearly reviews and ratings for supervisors• Raised over $10,000 for United’s We Care program that assists co-workers in need and spearheaded and raised $35,000 through fundraiser for our annual associate Christmas party

Houston, Texas

Successfully ran department for 3 months while department manager was out on leave. Met operational variance during the time of her absence consistently• Scheduled and assigned associates to daily work tasks• Maintained safety guidelines and compliance with regulatory policies and procedures• Issued attendance reports, monitored payroll and scheduled training• Assisted with end of month inventory• Conducted daily floor audits for consistency in dating, rotating and utilization of the FIFO technique to ensure quality• Celebrated success through recognition and nominations for extraordinary customer service and employee of the month

Houston, Texas

Assisted with developing process improvement plans and implementation• Managed shifts of 35-40 frontline associates daily, setting attainable goals and providing feedback• Coordinated monthly menu presentations and provided feedback on complexities/impact on productivity, run rate testing to determine hours used to produce meals• Reviewed and answered daily fixed food comments from pilots, flight attendants and customers• Assisted with the startup of several outside airline accounts that included daily equipment, food and personnel needs

Aas, Management

Education record