Lisa Eakley Email & Phone Number

Barrie, Ontario, Canada

Barrie, Ontario, Canada

Support the development of tactical and strategic business plans through group facilitation, conciliation, program management, project management, research, and SWOT/PEST analysis. To support and manage multi-disciplinary policy and planning initiatives that support corporate governance, performance measurement and monitoring, business improvement and organizational reviews.

Barrie, On

Value assigned properties, review and adjust property values for an assigned property group Investigate and resolve taxpayer concerns regarding their property assessment, completing Requests for Reconsiderations, and representing MPAC before the Assessment Review Board and other courts and administrative tribunals.Research, compile and verify relevant information including local market research, reviewing published sales and property information (e.g., Teranet), completing sales… Show more Value assigned properties, review and adjust property values for an assigned property group Investigate and resolve taxpayer concerns regarding their property assessment, completing Requests for Reconsiderations, and representing MPAC before the Assessment Review Board and other courts and administrative tribunals.Research, compile and verify relevant information including local market research, reviewing published sales and property information (e.g., Teranet), completing sales investigations, and on-site property inspections;Review values as generated and where appropriate, adjusts the valuation of new properties, and re-evaluations as a result of Request for Reconsideration (RFRs), appeals, or building permits; completes sales investigations, and property inspections and values properties utilizing appropriate valuation software;Review and finalize values for release of new valuation base year to ensure alignment with local real estate markets trends, previous appeal decisions, and location-specific circumstances following proper valuation guidelines and standards;Conducts industry standard sales ratio studies to ensure that new valuation base year values meets MPAC and industry quality standards prior to release;Processes and maintains valuation applications, keys data into IPS for legislative and maintenance processes, and maintains property classifications within corporate database (e.g., Municipal Tax, Vacancy Rebate, Seniors Exemption, and Exempt to TaxableResponds to enquiries received through the Customer Contact Centre, direct incoming calls, and/or in-person visits to the Field Office; escalates enquiries as necessary;Explains valuations (and their rationale) to municipalities directly, or assists other department requests;Responds to requests for assessment records from taxpayers, ensuring adherence to the provisions of the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) Show less

Barrie, Ontario, Canada

Barrie, On

A successful Team Lead for two 100 days Corporate Business Process Improvement Projects which standardized and implemented changes to the overall Property Inspection processActively demonstrate the ability to lead, facilitate, delegate, coach and trainActively promote dialogue with team and various departments Currently manage and monitor the Corporate-wide PI process implementationReceive and analyze metrics on a bi-weekly basis and prepare reporting at the Provincial, Zone and… Show more A successful Team Lead for two 100 days Corporate Business Process Improvement Projects which standardized and implemented changes to the overall Property Inspection processActively demonstrate the ability to lead, facilitate, delegate, coach and trainActively promote dialogue with team and various departments Currently manage and monitor the Corporate-wide PI process implementationReceive and analyze metrics on a bi-weekly basis and prepare reporting at the Provincial, Zone and Regional office levelsWork in collaboration with various departments further identifying process efficienciesPrepare various business cases, project plans and pilot proposalsOntario Budget Implementation trainer, assisted with the delivery of the new legislation to the ProvinceAssisted with the build and training of entry level Core Curriculum to staff at MPACExcellent interpersonal, verbal and written communication skills, including report writing, business case development, proofreading and editingProven ability to translate complex process/procedural data into everyday business language (legal education background) Show less

Developed excellent relations with our external stakeholders attending Municipal offices on a quarterly and as needed basis, and attending various Municipal Clerks and Treasurers meetings to provide MPAC updatesOrganized and facilitated external “Days with MPAC” for Municipal clientsAttended various conferences and workshops to provide updates on MPAC legislative changes, products and servicesParticipated in various Municipally related projects and prepared various reports and… Show more Developed excellent relations with our external stakeholders attending Municipal offices on a quarterly and as needed basis, and attending various Municipal Clerks and Treasurers meetings to provide MPAC updatesOrganized and facilitated external “Days with MPAC” for Municipal clientsAttended various conferences and workshops to provide updates on MPAC legislative changes, products and servicesParticipated in various Municipally related projects and prepared various reports and presentations as requiredStrong organizational skills to multi-task on concurrent projects with competing priorities Show less

Provided support to the Director, Account Managers and Municipal Relations staff along with external stakeholdersActively networked with all department levels to enhance relations and encourages the sharing of information and resources to better meet our needsMember of the 2010 Enumeration Committee for Municipal Elections, lead for PI pilot project on gathering statistical data while in the field, involved the creation of a project plan, business case, pilot proposal, training… Show more Provided support to the Director, Account Managers and Municipal Relations staff along with external stakeholdersActively networked with all department levels to enhance relations and encourages the sharing of information and resources to better meet our needsMember of the 2010 Enumeration Committee for Municipal Elections, lead for PI pilot project on gathering statistical data while in the field, involved the creation of a project plan, business case, pilot proposal, training materials, facilitation and trainingDeveloped a Briefing Book of current Municipal issues for Association of Municipal Officers (AMO) Conference to be utilized by the President and Vice President Show less

Barrie

Delegated, monitored and oversaw building permit completion in all of Simcoe CountySupervised team of Property InspectorsActively conducted process controlling on all field work and internal valuation on property assessmentsAccompanied Quality Services Specialist on field review auditsResponsible for updating and maintaining inventories of all properties requiring investigationDeveloped and delivered various training sessions

Barrie, Ontario, Canada

Legal Administration, Law Clerk

Education record