Act as PeopleSoft HR Functional Expert, liaison with IT and HR Staff. Participate in system planning, design, table set-up/definitions/maintenance, user acceptance testing, project coordination, results testing, problem analysis, implementation, documentation, and user training. Develop test scripts and objectives; provides testing of systems and changes, and monitors process of resolution. Administer the ePerformance module of PeopleSoft under the direction of the Director Network Compensation and Director Network Benefits & HRIS. Acts as the ePerformance System Administrator. Maintains and assists in the development and implementation of policies and procedures for ensuring the security and integrity of the ePerformance database. Suggests, tests, assists in the development of, and makes recommendations with regard to program design, data access, and table maintenance. Works with IT staff and consultants to resolve database performance issues. Develop and provide system documentation and training. Manage entire user-completion process, serving as primary resource for all issues/concerns/inquiries. Work with Project team from inception to closure of project and maintains project status communication with appropriate staff. Communicate to all HR staff impacted by system changes prior to implementation. Provide consultative and functional assistance to end users for ongoing administration of HRIS system. Train HR users and non-HR end-users at all levels of staff on system applications. Provide first-level support and problem resolution for all staff. Troubleshoot issues, recommends solutions and identifies process improvements. Work with programmers as needed to resolve issues. Develop tools to document issues. Provide technical assistance related to queries. Develop written functional specifications for queries. Develop ad-hoc queries as requested. Assist with completion of HR scorecard and dashboard as well as other HR metric reporting.

Key team member of the HR Lawson Implementation team, Implemented Lawson 8.03 HR, PR and BN for State of Arizona.Instrumental in the production of End User training materials to include Task Step Charts, Assists in the design and the development of modifications to the Lawson system.Compose and update Functional Design Documentations (FDDs) for modifications to the Lawson system.Test and trouble shoot the Lawson system modifications; correct history errors in the Lawson system; provide backup assistance to the functional lead.Create to-be and as-is documents, Use MS Addins in relation to Lawson to complete queries and uploads. Provide helpdesk support for 120 agencies and approximately 50,000 employees; provide end-user training as needed. Served as the subject matter expert for the Performance Management/360-degree Review module development; worked with end users, management, technical personnel and outside consultants to ensure module was developed according to State policies.

Served as an employee relations and recruitment representative for the agency. Also worked in a HR Generalist role.