Lisa Eib Email & Phone Number

Homewood, Illinois, United States

Supervisory Management - Oversee team of claim processors & Admin staff. Audit & supervise that the claims are being done timely & accurately. Reporting, reviewing inventory daily. Overseeing the renewal process. Respond to escalations Respond to DOI complaints and CMS correspondence. Assist the department manager on day to day projects. Implementation of New Clients . Assist Processors with issues, questions and training. Overseeing of renewals. Source of information for PPOs. Implement, manage high dollar audit reviews. Lead weekly meetings. Manage & audit payroll & monitor overtime. Work other projects assigned as well as work with the Manager on workflows. Served as source of information for managers, clients, customers and the general public. Implemented business coresdance, reports, and procedural manuals. Manage, Motivate and inspire team to meet production goals. Monitor staff productivity and communicate progress to staff, other departments, and clients. Ensured smooth operation. Assisted managed to improve service level of unit. Multitasked in fast pace environment. Managed operational priorities. Support Manager in staff recruitment, interviews and training of new staff on procedures and job related functions. Assures peak performance of the team through continued training and coaching and performance evaluations. Support to Management - Advises Manager of trends, problems, and issues as well as recommend a course of action. Assist with any projects assigned and workflows. Implement status reporting and staff information. Assist with recruiting,interviewing, onboarding & training of staff. Follows company staffing standards and administers company employee policies in a supportive role.

Romeoville, Illinois

Manage follow up/follow through on pending claims by evaluating all new and existing supporting documentation of benefits within one week of receipt. Management of Claims Inventory List (CIL), to verify that claims are not aged. Manage, monitor high priority claims and exercising good judgment in timely manor to determine when escalation is needed for claims. When workload demands, assist other claim examiners in completion of assignments to insure departmental success.

Mokena, Il

Provide direction on claims adjudication and reporting for two radiology facilities. Analyzation, reviews management reports. Oversees that claims files are coded correctly & appropriate documentation is made by claim examiners. Follows company staffing standards and administers company employee policies in a supportive. Scheduling of meetings. Supports the organizations quality programs. Strong knowledge of claims, processes & procedures with analytical, management leadership, trouble shooting, organizational, and excellent motivational skills and ability to handle multiple assignments at one time. Goal orientated with extensive judgment to meet deadlines. Medics Premier & Microsoft Office, Adobe Acrobat products advanced knowledge. Implement liens for delinquent accounts, Lead management for all auto accident accounts. Creation & scheduling & maintenance of billing records. Reviews reserve amounts on high cost claims. Monitors third party claims. Client relationship building & communication for promotion of professional relationship & to assist to make recommendations as suggested by the relationship status. Researcher, compiler and tracking of analyzing data and information. Implementation/generation of reporting, spread sheets and correspondence preparation. Strong knowledge of office practices, record keeping & maintenance. Level head & quick thinker in difficult situations. Strong ability to prioritize for time management & organization.

Verbal and Written correspondence with various departments and members of management on patient records and MD documentation and script creation of charts for PET scans, PEM scans, all MRI's, mammograms, ultrasounds, Dexa's, X-ray's, and CT scans. Administered and implement scheduling report statistics for marking purposes. Administers all MD report calls and documentation of report records with various details. Very experienced knowledge of CPT codes and diagnosis codes for billing purposes. Auditing of EOB’s (Estimation of Benefits), insurance claim denials for billing purposes. Accounts Receivables Cash Applications of patient payments to their accounts. Facilitated company bank deposits with meticulous detail and vision for accuracy. Administered all incoming outside doctor reports and scripts for patients that come in. Assisted with the administration of high volume switchboard phones when needed. Multi-tasked various different projects at once. Versatile worker and worked cross-functionally for use when needed in a few departments. Filing of documents and records.

Education record

Education record