Lisa Eichelberger Email & Phone Number

Waldorf, Md, Us

Mclean, Virginia

Provide application support to end users to include researching issues, gather data logs for root cause analysis, participate in governance process to scope work. Participate in regular meetings to provide solutions to reported issues. Oversee the development of key functionality within the application using agile methodologies. Work with end users, customers, and program management office to provide system and business impact analysis, create system and customer requirements, and ensure that customer expectations are met through application development. Support government acceptance testing after each development iteration, provide documentation for release implementation, coordinate regular meetings after each release, and troubleshoot issues. Work closely alongside of developers, quality assurance analyst, and technical writers to deliver new functionality and interfaces. After each release cycle, provide application demonstrations for end users, key stakeholders, and DoD customers. Hold release retrospectives for continue team and process improvement. Participate in release scope planning for the project, create and submit change requests, and develop release schedules. Proficient use in applications such as JIRA, Microsoft Suite, Splunk. Participated in obtaining CMMI Level 4 certification for our company.

Recruit team membersHost eventsPromote and sell productsRecord keeping of sales and finances

Washington D.C. Metro Area

Defense Manpower Data Center (DMDC), Defense Information System for Security (DISS), Defense Travel Modernization (DTM)Prepare briefings for senior level stakeholders and DoD customers to provide understanding of system functionalities, capabilities, requirements, and discuss the change request process. Restructured and maintain the SharePoint site to ensure project and program related documentation is stored, updated, and migrated to new site structure. Develop policy and training material for DoD customers. Assist with development of DISS Security and Policy documentation. Review and maintain operational and change management documentation. Support security and privacy compliance. Create knowledge based documents and briefings pertaining to the DISS application for user assistance. Communicated functional and technical information to non-technical stakeholders at all levels. Created, updated, and maintained training materials per application release cycle and facilitated user validation sessions to ensure clients acclimate to the new system. Tracked and maintain task completion for project life cycles. Planned, organized, and participated in the working groups and teams. Gathered requirements for user story development and maintained project backlog. Assisted with sprint planning session facilitation. Agile project experience working with JIRA. Assisted in RMF accreditation process.

Waldorf, Maryland

Plan and implement community and church-wide eventsGenerated new teaching curriculum and processes Redesigned existing structure and implemented new team and leadersDeveloped training material and policies for current teamsPublic speakingRecruit and develop new team members and leaders

Laplata, Maryland

Generate new contracts with federal agencies, public school systems, and other child care facilities for gymnastics, yoga, and dance programs. Manage logistics and quality of current programs through performance evaluationsInstruct and lead classesCreate curriculum Train new employees

Waldorf, Maryland

Oversee web site development and growthOversee app development and growthDevelop any communication items for company

Advanced Diploma In Leadership, Pastoral Leadership

Attended Leadership College in Sydney, Australia Interned at a church with 10,000 + people for 3 years Managed and created teams for large.

Bachelor’S Degree, Organizational Communication, General, 3.8 Gpa

Activities and Societies: Deans List Competitive Cheer Team

3.8 Gpa

Activities and Societies: Competitive Cheer Team Deans List Alpha Phi Omega

High School, 4.0 Gpa

Activities and Societies: SGA President 2001-2002 SGA Secretary 2000-2001 Yearbook Editor 2000-2001 Who's Who 2000, 2001 Varsity Soccer.

Certified Scrum Master