Executive Director of Client Solutions Feb 2021 – Present; Senior Director of Client Solutions, Jan 2017–Feb 2021; Director of Account Management and Solutions, April 2013– Jan 2017 Sell and support software solutions for Content and Service Providers, specializing in Identity Management and Streaming TV. Serve as liaison between Product, Marketing and Account Management, ensuring software delivers against client requirements. Lead client contract negotiations and renewals. Assist clients with marketing and migration of new products. Create Marketing and Sales materials. Selected Accomplishments:• Work with high profile clients like SiriusXM, MAX (HBO), YouTubeTV, NFL, Peacock and others, developing identity solutions for their streaming services.• Help sign new clients through creating custom presentations, demoing software and illustrating best in class user flows.• Have led successful proposal responses for multi-million dollar deals.• Sold company’s first two Watch TV apps and assisted in their launches for service providers. Included creation of Marketing materials and training aids.• Created new team SharePoint site and developed Marketing and Sales materials including one-sheeters, decks, talking points, objection handling, and FAQs.

Charter Communications (Spectrum)Senior Product Manager, September 2011–April 2013; Product Manager, March 2007–September 2011Managed Charter.net portal and worked with vendors and senior leaders in cultivating relationships, driving new product launches and ensuring success in the online and cross platform spaces. Drove engagement through marketing campaigns, online sweepstakes and social media.Selected Accomplishments:• Successfully led launches of online and mobile products including HBO GO, NBC Olympics on the go, EPIX Online and Charter Email migrations. • Led the launch of a redesigned Charter.net portal resulting in a 4% increase in Unique Users, a 9% increase in Page Views, a 23% increase in Video Views and an 8% increase in Search Queries.• 10% outperformance to budget on Portal and Web Services revenue.• Designed and executed a sweepstakes for Showtime that was nominated for a Mark Award and generated five times the amount of video views over previous promotions and gathered more video views for Charter than for any other cable provider, including companies larger than Charter. • Drove traffic to Charter.net through online sweepstakes, including a campaign that garnered 459k entries over a 30-day period. • Played a key role in contract negotiations with partners such as HBO, STARZ, The Weather Channel, Tribune Media Services, Hulu, Synacor and others.

Assisted small business owners with marketing and by creating websites, graphics, Enewsletters and logos.

Developed strong working relationships with clients and ensured their success through direct mail marketing.

Developed advertising and marketing plans. Created company website, newsletter and led the creative strategy of the company. Designed all print ads and promotional materials. Organized and promoted special events.

Organized and marketed Chamber events. Created newsletter and maintained website. Managed three councils.

Transmitted baseball games to over 100 stations as producer for the St. Louis Cardinals baseball network. Cut highlights and produced call-in shows and commercials. Created graphics and updated KMOX.com.