Lead Manager
CurrentEMPLOYMENT HISTORY:Lead Manager for all Flight Centre Travel Groups Corporate Brands, Flight Centre Travel GroupFull Time October 2019 – to date To support the sales and marketing team with lead generation, targeted and strategic marketing• Managing incoming leads including:o Making initial contact with prospecto Qualifying prospecto Setting appointment• Assessing lead quality with feedback to marketing• Ensuring data integrityFront Office Administrator and Sports Secretary, Heronbridge Preparatory School Full Time January 2015 – 30 September 2019General Administration and Communication • Arts and Culture Administration (ticket sales, design of and printing programmes, and billing)• Year and Term Planners for Playground and Staff Devotion Rosters• Microsoft Office Word and Excel Proficiency • Assisting and Proofreading all HOD’s Documentation• Documenting and Circulating Minutes of Co-Curricular Meetings• Health and Safety Committee Member • Administration for Sports Heads, and Arts and Culture Heads of Department• Organising all Functions and Events for Co-Curricular Activities and Staff FunctionsFlight Centre South AfricaJanuary 1999 – December 2014 (with two maternity leave breaks)o Senior Travel Consultant, In-house Corporate Division, January 2012 – December 2014 o Product & Marketing Manager, In-house Corporate Division, March 2008 – July 2010 o Publishing Manager, Jun 2004 – Mar 2008o Travel Consultant, January 1999 – Mar 2008 Flight Centre Experience:• Online Customer Relationship Management System of all Corporate Clients• Training of Junior Business Development Managers• Expert Knowledge and Use of Salesforce Software & Cloud Computing Systems; Microsoft Word and Excel• Month End Reporting for Flight Centre Management Team• Product Marketing including Advertising for the Corporate Brand• Developing Product for the Catalogue (including design, proofreading and publishing of the Flight Centre magazine)
