Lisa Fishman Email & Phone Number

Efficiently perform all Human Resources functions including Payroll Administration, Benefits Enrollment and Administration; COBRA Administration;Personnel File Management; HR policy Development; Safety Rrogram Development.;Worker's Compensation Insurance Administration; On Board Training and Incentive Programs. Manage Leave-of-Absence Programs; Manage all HR workplace issues for both the Los Angeles and New York Company offices. Manage daily operation of Los Angeles Company office; review and negotiate all facility contracts including Copier and Telecommunication equipment

Manage a broad range of HR functions including payroll administration;performance management; background investigations; benefits enrollment and administration; personnel file management; HR policy development; and employee screening. Worked with senior administrators to create HR policies and procedures; recruit employees; create group benefits databases; and develop orientation, training and incentive programs. Manage leave-of-absence programs.

Us

Oversight of 10 retail cafes with sales exceeding 5 million dollars; Hiring and training of café Managers including completion of all paperwork; Budget creations, P & L controls, Maintaining QAI certifications Event coordination ;Annual manager reviews, Café inspections, implementation of all new product lines and concepts;Participated in 8 New café openings; Mentor and guide the Café Managers in my district and develop their talent; Responsible for ensuring district-wide customer satisfaction and measuring the financial performance of all the locations in my district. Responsible for directing and educating the Café Managers within my specified district in the daily operations, sales and customer service of retail cafes; Created sales volume growth according to company budgets and P & L ;Prioritize projects, delegate responsibilities and possess effective problem solving skills.

Retail sales of over $750,000, Hiring and training of all team members, accounting, book keeping, food and labor cost controls; Client relations; Ordering and Inventory of all goods and products, execution of corporate sponsored in store promotions; Demonstrated the ability to lead all team members in an efficient and profitable operation; Sets positive example for the store team;Displays a “customer comes first” attitude by training and holding team members accountable for delivering remarkable customer service; Ensures customers are educated on our products and services; Respond proactively to prevent customer situations and resolve customer incidents; Possess the ability to perform all POS duties both front and back of house

Responsible for building relationships & selling catered events: from corporate galas, non profit events, mitzvahs, small corporate drop off events, in home events to elaborate full service weddings. Truly Yours specialized in wedding catering. From an initial inquiry to the final moments before a couple walks down the aisle. Worked closely with clients to execute their vision of their perfect wedding day with delicious food, staffing, rentals, organized vendors coordinated along the way.Day to day includes: speaking with a range of clients who were planning a variety of different types of events. Emailing menus and contracts, creating timelines & schedules, booking staff, arranging rentals, managing vendors and planning all the special details associated with the client’s events.