Lisa Flury Email & Phone Number

Danville, Ga, Us

Macon, Georgia, United States

Direct the office, communicate performance results, coach, recognize and reward accomplishments and build a high performing team.Interview, hire and manage staff, including scheduling, coaching, timecards, overtime, budget, training, performance reviews and all other associate related issues.Provide leadership in creating the strategic direction of the office to deliver a consistent client experience as well as associate relationship management.

Supervised nine retail stores. Completed monthly and quarterly audits to ensure team followed company policies and procedures. Hired, trained, and coached staff. Supervised annual inventories. Reviewed product assortment and worked with purchasing department and team to ensure retail store had correct product to increase sales and profitability. Under my leadership, five managers received “Manager of The Year” awards, 11 team members were promoted, and five team members were trained as DM backups.• Hired, trained, coached, and developed the store managers and team within my district.• Ensured compliance with all company directives, goals, and policies.• Set short- and long-term goals, focusing on driving results.• Conducted on-site visits to provide on-hand training, outside sales opportunities, and on-site audits.• Identified issues, concerns, challenges, and opportunities within the district, creating action plans to address and correct issues or concerns found.

• Processed daily transactions, including deposits, withdrawals, transfers, and loan payments.• Provided customer engagement that focused on customer service while meeting expectations.• Balanced debits and credits at the end of the day with excellent basic mathematics and counting skills.• Accurately maintained records of each transaction and ensured all documentation and paperwork were in place and within compliance.

• Started as a Teller and was promoted to Customer Service Representative, then promoted to Administrative Assistant• Provided general administrative support.• Provided staffing for the Middle Georgia branches.• Supervisor, trained, and tracked all performance in “Building Client Relationships” (Cross-Selling).• Provided weekly and monthly performance report. • Ordered supplies.

Business Administration And Management, General

Business Administration And Management, General