• Manage and set goals for a small cross-functional team of 60 resources (Sales, Exhibitor Services, Marketing, Admin.) for each trade show under purview.• Negotiate agreements, space and terms with show organizer.• Oversee administrative functions and provide guidance to support staff in creation and dissemination of sales packages and graphics.• Manage sales trends, inventory, client patterns, pricing and promotions.• Utilize project management and event database software with proficiency.• Work with Exhibitor Services on layout and design of Pavilion; set deadlines and oversee communication to exhibitors.• Ensure company website has current and relevant information for assigned shows.• Determine and organize events as it relates to project (opening ceremonies, evening receptions, business briefings, etc.)• Responsible for scheduling, team training, team moral, internal management and external organizer reporting.

• Managed project caseloads of up to 50 clients while traveling to conduct on-site evaluations for the contracted client.• Assessed client risk management and retention tactics through customer service practices ensuring company guideline were met when rendering services to third-party representatives.

• Delivered an evidence-based curriculum to clients on preventative measures as it relates to sexual health.• Recorded and maintained a statistical attendance database composed of each client’s demographics and attendance.• Used Microsoft Excel to create spreadsheets and keep record of each client.• Launched an updated filing system to keep each client’s records throughout printing and filing for auditors.

• Developed and executed lesson plans featuring age-appropriate activities geared toward stimulating the interests of children.• Cultivated a warm, supportive environment for developing emotional and social growth.• Utilized a broad range of instructional techniques to academically prepared them for kindergarten, while provide opportunities for development of socialization skills.

• Managed customer check ins / check outs of equipment: Xbox, PlayStation games, darts and pool table.• Balanced register and submitted bank requests.• Completed open and closing activities.• Managed a team of twenty employees, hosted team meetings, tracked and ordered inventory, scheduled employee schedules and program activities.• Coordinated all off-site projects throughout the year.• Managed the recruiting of team, building and training team leaders to be customer focus and drive towards total sales.• Managed schedule allocation and time management• Managed team to be customer focus and provide quality service• Trained staff in ethical behavior, culture diversity and how to de-escalating situations that may arise.