At LMC's Event Planning, we believe that creating the ultimate event is in the details. Our goal is to create a gorgeous event produced and designed to perfection.No matter the occasion our team is by your side you can be confident that no detail was missed. Our MissionOur company motto “Large Enough to Serve You and Small Enough To Know You” says it all! We pride ourselves personally on being there for you throughout the entire process, whether it is a small party or a major event!Our VisionWe are a family-based company and treat our clients like part of our family. We want to grow with you whether it’s your Wedding one year to a Baby Shower the next, your 25th Wedding Anniversary to your just because of the event, or even your Non-Profit Cocktail Party to a 1000 Person Gala!Our ApproachBoutique Event Planners is your one-stop shop! We have the highest quality event and guarantee our products while also making sure you have the best customer service.

Key Achievements• Dramatically increased practice gross revenue within 12 months• Reduced operating costs by 25%• Increased patient volume and revenue by implementing new development strategies• Upheld the highest standards of customer service and patient careResponsibilities• Fully direct the management of a high-volume family medical practice, promoting superior medical care for 100-150 patients daily through the supervision of 13 administrative and 12 clinical employees.• Manages all staff and physician time off requests ensure practice has adequate coverage and appropriate communication is disseminated related to coverage• Performs daily timekeeping payroll duties• Daily staff management including ensuring adherence to policy and procedure• Facility management• Address all patient complaints in real-time• Maintain and operate budget• Interviewing applicants & recruiting of new employees• Responsible for conducting performance reviews• Responsible for upkeep of staff/physician office hours• Resolve operational problems, such as staff effectiveness, patient complaints & any requests made by the physicians

This is a complex, challenging and demanding role which spans two separate businesses. I have successfully created and executed the business plan for Sanctuary Spa which included operational policies, procedures, and services in accordance with organizational objectives. I have facilitated an increase in guest experiences and standards following with the analysis of processes and procedures, while increasing departmental operations and exceeding productivity goals where I have successfully doubled practice revenues and achieved promotion from Collection Manager to Practice Manager. Following identification of core business objectives, I have effectively restructured the business into a cosmetic practice, implemented new procedures and recruited, mentored and managed staff, growing cosmetic/spa operations following implementation of comprehensive business plans, policies and procedures. I have maximized service standards of the Physician and within the Spa in accordance with patient expectations and increased the customer base following extensive contract negotiations with key decision makers from the insurance industry.With a focus on excellence, I have improved revenue levels and reduced inefficiencies with the effective negotiation of insurance claims and with vendors.Leading a team of 15 employees, I have managed all daily operations within the Plastic Surgery practice and Spa where I have created and maintained staff schedules, payroll and employee benefits and developed strategic plans which facilitated operational efficiencies. I have also managed financial operations, including accounts receivables functions and cash flow and maintained records, updated the website with new pricing and maintained product and equipment inventory.

During this time, I successfully increased monthly collections from $300,000 to $1m following re-staffing and re-training existing staff and collected more than $3m with the resolution of over 3 years of claims which removed a backlog. I expanded the customer base with the effective negotiation of contracts with key decision makers from insurance companies and hospice providers and improved cash flow with the resolution of seriously delinquent accounts with the employment of an external collection agency. Notably, I increased departmental operations and exceeded productivity goals in conjunction with the Owner and Vice President and achieved promotion from Collections Manager position in just six months.My focus within the role was to manage all billing, collections, cash posting and customer service operations for the 911 provider where I reviewed documentation, maximized cash flow and insurance eligibility for procedures, completed decisions on pre-book calls, completed pre-authorizations and processed claims appeals, which included completing investigations and resolving issues as required. I also conducted negotiations regarding payment arrangements and referred delinquent accounts to the collections agency.Utilizing considerable communication skills, I provided supervision for over 20 Associates, conducted interviews, recruited individuals and determined salary levels, delegated assignments and coordinated vacations and performance evaluations.