Lisa Ratcliffe Fcca Email and Phone Number

A people-oriented Finance Leader with global experience in controllership, financial accounting, risk and controls, transformation and change management. Energised communicator and trusted adviser to Executive teams, with a track record of driving initiatives, influencing change and assessing complex financial analysis to enhance business performance. Inspiring leader who creates high performing teams and collaborates with all stakeholders. Career highlights...Finance Leadership-Drove a business to exceed £135m operating profit by creating transparency on revenue and targets; with detailed planning process, rigorous monthly risks and opportunities and enhanced profit margin reporting-Ensured direct opex was no higher than £100m and indirect opex £160m, by improving controls and creating a monthly ‘bullet train’ to monitor all spend-Developed a detailed cash forecasting process as part of a global ‘cash free debt free’ exercise, resulting in a decrease from $212m cash to $28m in 10 weeks-Streamlined the monthly closing process from 7 to 5 days, improved compliance to zero defects for 300+ obligations and zero unreconciled accounts for 2200+ account reconciliationsChange and Transformation-Drove a company wide cost program with an agreed cost saving target of c.£400m and work streams created across all business units and support functions-Created a cost programme to deliver £70m cost and c.1300 FTE reduction whilst implementing a cost conscious culture by ensuring spend was within budget and simplifying the organisation and structure-Implemented a simplified Quality Assurance process resulting in 99% first time passes at gate 1 and 4 and enhanced benefits assurance with the introduction of benefits realisation plans and delivery trees-Worked with each business unit to address risk areas and delivery of value for change plan spend, prioritising activities which deliver service improvements valued by the customerRisk & Controls-Created and implemented a standardised account reconciliation process, enhancing levels of accountability and more insightful reviews-Developed a step change in Controls and Controls training, with positive self certification and 99% pass rates-Established robust global Quality Assurance reviews to enable the validation of the design and operation of all Group Level Control activities with 95% of 505 GLC’s completed in year-Enhanced high risk GLC frameworks, successfully embedding a Risk Framework Ownership model and a step change to the controls culture, resulting in all frameworks categorised as ‘established’