Lisa Gomez Email and Phone Number

I have been with Mattress Firm since November 2011. My passion is to help grow team member's knowledge of the competition around their trade area and to use that in developing their own success. Analyze associate's opportunities through KPIs and structure training around each of their individual needs. Facilitate team work and positive energy from establishing solid relationships with our group and promoting unity among stores.

• Scheduling appointments and visiting existing customers to review cellular needs and determining other opportunities.• Providing product and service quotes as required.• Opening new accounts and meeting a monthly quota.• Continuously updating customers on service changes and modifications.• Providing solutions to customers’ problems.• Liaising between customers and the company for up-to-date status of service, pricing and new products.• Preparing reports for marketing and sales.• Performing maintenance and updating of customers’ accounts including contact names for future sales.• Keeping up to date on new products, services, procedures and tools by attending training and departmental meetings.