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SummaryHR professional with over 25 years of experience in Human Resources and Management. Demonstrated ability to define and drive human resources initiatives that align with operational objectives with an eye on diversity and inclusion and population health management. Strong skills in relationship development and collaboration with senior leaders and vendor partners to drive strategies. Proven generalist expertise with specialties in benefits, recruiting, on-boarding, talent development, harassment training, compliance, employee relations, terminations, HR best practices, talent management, process improvement and multi-state leave management (including California and DC). With 12 years specializing in Benefits management. Benefits related skills include ACA reporting, managing HRIS carrier connections to multiple vendors, open enrollment administration, FMLA administration including CA and DC, communications, workers compensation management, required communications compliance, managing multiple acquisitions and integration of acquired employees into plans, retirement plan management including ESOP internal market, participation in investment committee, 5500 preparation, management of self-insured plan, multiple HRIS software upgrades (ADP and People Soft). Project lead on RFP's and new vendor implementation, open enrollment and multiple integrations for an employee population of 34k+. Successfully implemented the first virtual enrollment fair during COVID for a 30k plus population. Ensured ARPA compliance in 2021. Skilled in data analytics and strategic implementation of organizational wellness vision for a diverse employee population. Experience with Union populations. Advocate for diversity and inclusion as it relates to employee benefits. Core Competencies • Identification, alignment, and implementation of HR strategy with business strategy • Works both independently and collaboratively to achieve objectives• Talent development, performance management, and retention strategies• Adapts to change • Design and implementation of competitive and cost-effective and value added total rewards offerings
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Benefits ManagerNeal, Gerber & Eisenberg Llp Jun 2023 - PresentChicago, Il, Us -
Manager, Health And Wellbeing Benefits, Northwestern MedicineNorthwestern Medicine Aug 2021 - Jun 2023Chicago, Illinois, UsResponsible for the design and ongoing management of a robust Benefit offering specializing in Health and Welfare Benefits a diverse population of over 34,000 benefit eligible employees. Uses strong analytic skills to develop strategy and implement the organizational vision for wellness and employee health. Partners with consultants, vendors and senior leadership to provide a benefit package that is market competitive, scalable and sustainable. Oversight includes:• Day to day operations and vendor management of Medical/RX, Stop Loss, Dental, Vision, FSA/Commuter, Wellbeing Fund and Voluntary Benefits• Internal benefit administration (HRIS/Payroll) for entire NM population (39,000+)• Responsible for an annual budget of over $400M, including the monthly analysis of how funds are tracking to annual goals• All aspects of Annual Open Enrollment• Leadership role in the benefit integrations during several acquisitions adding over 22,000 employees• Implements innovative solutions to address the needs of a complex and diverse, multi-location, 24/7/365 operation• Assists with Union benefit strategy • Benefit communication strategy including Day One presentation materials, business partner training sessions, monthly benefit topic lunch and learns, Annual Enrollment materials, Intranet Knowledge Articles and the Intranet Benefits content• All compliance including but not limited to ACA and annual 1095 preparation, ARPA, Medicare, CAA• RFP's and new vendor implementation including RX, Stop Loss, Voluntary Benefits and FSA/Commuter • Key member of the Workforce Health and Wellbeing committee, focusing on measurement of population health management and its impact on benefit cost, design and strategy• Voting member of the NM appeal committee• Design and maintenance of benefit performance dashboards• Leadership and development of Benefit Admin and Health and Welfare Analysts -
Benefits AnalystNorthwestern Medicine Sep 2016 - Aug 2021Chicago, Illinois, UsWorked closely with HRIS to administer vendor feeds, system testing including system upgrades and updating the HRIS system for annual open enrollment as well as new vendors. Active role in multiple integrations including gap analysis, development and the presentation of benefit information to integrating leadership and employees. Project managed annual open enrollment including successfully implementing the first virtual open enrollment due to COVID with great success. Prepared 5500 and completed surveys for benchmarking. Presented Day One Benefit content for all NM benefits in person to an average of 200 new hires every other week prior to COVID. During COVID created the online content with the NM academy to provide recorded interactive Day One Benefits content. Managed vendor adherence to performance guarantees. Ensured ARPA compliance in 2021. Lead for benefit vendor relationships. Resolved escalated employee issues related to benefits. Prepared all appeals for the NM appeal committee. Responded to all ACA ESRP notices.
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Senior Coordinator, BenefitsSmithbucklin May 2012 - Sep 2016Chicago, Il, UsSenior Coordinator, Benefits - Total Rewards• Responsible for the management of all benefit programs for the company including health and welfare/wellness, 401(k), and Employee Stock Ownership Plan (ESOP) • Provide counsel to executive management regarding annual plan renewal• Participating member of Investment Committee• Manage HRIS carrier connections to multiple vendors and ensure proper mapping of fields to verify accuracy of data to vendors• Rectify benefit bills for accurate payment• Conduct weekly new hire orientation • Present annual benefits information during open enrollment and create all communications• Ensure all required notices are disseminated as required per compliance standards• Maintain accurate benefits information and plan documents on company intranet• Work with a third party auditor in annual retirement plan audit• Prepare 5500 and annual discrimination testing for multiple plans• Fulfill all requests from government agencies including annual OSHA reporting• Manage all worker’s compensation claims• Management of robust corporate wellness program including monthly events• Create and adhere to annual wellness budget• Social Committee advisor 2013• Manage benefit activities during acquisitions and new client transitions • Develop and recommend policies, procedures, and processes to ensure compliance with company values, policies, and regulations relative to total rewards and leaves• Oversee HRIS system, data integrity and reporting. Conduct audits and periodic reporting and analysis to ensure accuracy of deductions• Counsel employees regarding benefit plan options• Manage all FMLA leaves (Maternity, Medical, Military) including CA and DC -
Hr GeneralistMarketstaff, Inc. Jan 2008 - May 2012Summary of Responsibilities• Conducts new employee orientation• Rectifies insurance bills for all benefits programs• Processes COBRA either through third party administrator or in house administration• Manages online time tracking system for assigned clients• Maintains and troubleshoots biometric time clocks• Handles benefits inquiries and interprets plan documents for multiple plans• Administration of Flex plans, medical and dependent • Knowledge of cafeteria plans and testing• Intervenes for employees with insurance carrier and/or broker to handle sensitive issues• Conducts benefit audits resulting in identification of savings for clients• Coordinates open enrollment• Maintains plan documents and distributes amendments and required notices • Researches and makes recommendations regarding benefit strategies• Acts as the vendor and broker liaison for benefit plans• Conducts cost benefit analysis for benefits• Orders federal and state law posters as necessary• Drafts and maintains employee handbooks in compliance with federal and state laws• Recruits for clients, places ads, conducts phone and in person interviews, attend job fairs, conducts testing• Terminates employees for cause and lay off• Prepares and explains severance agreements, executes sensitive terminations• Handles employee grievances and conducts investigations of harassment • Compiles discovery and outlines as needed• Testifies in unemployment hearings• Creates comprehensive action plans and meets with employees pertaining to unsatisfactory performance • Creates and conducts written warnings and termination documentation. • Prepares and delivers performance reviews • Conducts exit interviews• Processes background checks and drug tests• Creates and conducts employee satisfaction surveys• Creates and conducts training seminars including harassment, increasing managerial effectiveness, hiring for success, management by objectives style review writing, controlling overtime
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ManagerStarbucks Coffee Company Jan 2003 - Mar 2007Seattle, Wa, UsBegan career as the manager of Clark and Adams in Chicago and went on to managed the Sear's Tower flagship store. Became a coffee master and a training manager during my career with Starbucks.
Lisa Gonzalez Skills
Lisa Gonzalez Education Details
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University Of Notre DameAmerican Studies With Government And Literature Concentrations
Frequently Asked Questions about Lisa Gonzalez
What company does Lisa Gonzalez work for?
Lisa Gonzalez works for Neal, Gerber & Eisenberg Llp
What is Lisa Gonzalez's role at the current company?
Lisa Gonzalez's current role is Benefits Manager.
What is Lisa Gonzalez's email address?
Lisa Gonzalez's email address is go****@****ail.com
What is Lisa Gonzalez's direct phone number?
Lisa Gonzalez's direct phone number is (312) 926*****
What schools did Lisa Gonzalez attend?
Lisa Gonzalez attended University Of Notre Dame.
What skills is Lisa Gonzalez known for?
Lisa Gonzalez has skills like Human Resources, Onboarding, Employee Benefits, Training, Customer Service, Benefits Administration, Employee Wellness Programs, Event Planning, Fmla, Leave Of Absence Management, Esop, Qualified Retirement Plans.
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