Lisa Gordon Email and Phone Number

Providing grants to persons under 21 years of age, living in Waddesdon, Westcott or Woodham who are undertaking training for their careers. Also providing a small grant each year as an educational foundation for local schools.

Working on Department strategies and process improvements. Mentoring Customer Success Managers. Oversight of the Department goals and projects. Escalation pathway. Working Cross Functionally with Department Heads and Directors.

Line Management of a team of Project Managers and the Medical Writing Department. Working on Department strategies and process improvements. Mentoring Junior Project Managers. General oversight of the Project Management Department and working Cross Functionally with Department Heads and Directors.

Key client contact for the management of global eTMF projects from implementation through to archive including support for upgrades, QC and inspections.

The charity manages the Wednesday Club at Waddesdon that provides service for the local people of Waddesdon and surrounding neighbourhood. These objectives are met by running a day centre for elderly people with multiple needs including physical and mental health, isolation, vulnerability, and disabilities. The club is open every Wednesday to welcome our clients for a day of companionship, mental and physical stimulation, good food, friendship, and support.

The charity manages the Wednesday Club at Waddesdon that provides service for the local people of Waddesdon and surrounding neighbourhood. These objectives are met by running a day centre for elderly people with multiple needs including physical and mental health, isolation, vulnerability, and disabilities. The club is open every Wednesday to welcome our clients for a day of companionship, mental and physical stimulation, good food, friendship, and support.

Management and set up of a high priority Inspection Readiness paper remapping, scanning and indexing project including the implementation of PhlexEview eTMF.

Management of projects and client relations; Responsible for primary client liaison and delivery of an excellent client project management service throughout the life of projects from inception to conclusion, according to the scope of work and ensuring projects remain within the agreed budget. Building strong, lasting client relationships and securing further on-going projects/work opportunities.Projects focused on the Trial Master File (TMF) and/or Electronic Trial Master File (eTMF). From implementation of the eTMF, migration to updated system, upgrades, change requests to Quality Control (QC), archiving both paper and electronic, system Integration and Consultancy projects.Anticipating project risks and resolving issues. Providing status reports to the Leadership/Governance Team, budget control and tracking, invoice approval. Working with Technical Development to review road map and assist with producing User Requirements for new features/system updates. Managing upgrades, point releases. Negotiating contract extensions and new contracts. Attendance at Industry Conferences and User Group Meetings including the facilitation of workshops. TMF/eTMF Subject Matter expert. PhlexEview eTMF Subject Matter expert and Trainer. Author of client conventions, user manuals and SOPs and ensuring compliance.

Coaching, mentoring and the Line Management of the Indexing, Scanning and Process Quality Teams within the eTMF and Document Solutions Department. Providing training and support to the team. Coordination of workflow. Managing absence. Operational Lead for two clients and Project Manager for one client. Updating of SOPs and User Manuals.

Working on a global Psoriasis study at project start up stage. Collating, tracking and QC of Essential Documents and assisting with preparation of IP packs. Taking minutes of meetings for Sponsor and CRA teleconferences. Preparing documentation/files for SIV. Despatch of study supplies to sites. Set up and maintenance of TMF. Procurements of offsite storage. Ad hoc administration duties.

2008 Lifer/IPP ClerkWorking in the Offender Management Unit as Lifer/IPP Clerk. Setting up processes/systems for Lifers/IPPs as they arrived in Apr/May 08 and no previous Lifer/IPP Clerk. Collating reports to prepare Parole Dossiers, organisation of Parole Hearings. Arranging Town Visits. Arranging Sentence Plan Reviews and taking the minutes, chairing Lifer meetings with the offenders.2007 Censors/Correspondence OfficeOverseeing two Administrative Assistants and one Operational Support Grade by taking the lead, to improves processes and ensure the smooth running of the Censors Office. Set up of procedures to ensure a 100% pass rate for audits, which was achieved.

Working with a Global Project Team on four studies working alongside the Project Managers and Project Directors.Creating and maintaining a Trial Master File (TMF) inventory including maintenance of the TMF. End of study QC of Country and site files, chasing up missing documentation from CRA team.Taking of minutes of sponsor and internal teleconferences.General clinical administration.

Working along side the Global Project Director as Global CTA for three studies assisting with the following activities:• Setting up and maintaining document tracking including critical documents, finance, data queries.• Organising teleconferences and face-to-face meetings. Taking of minutes of sponsor and internal meetings.• Set up and regular maintenance of the Trial Master Files.• Preparing clinical trial material and arranging printing through an external supplier.• General clinical trial administration.

Working on a number of studies with Project Directors and CRAs that were mainly field based.• Maintenance of Trial Master Files.• Assisting Project Director and CRAs with ad hoc tasks.• Preparation of copy documents for close-out visits.• Updating of database with CRF tracking.• Preparation of Protocols and Investigator Brochures for distribution.

Providing support to the Sales Projects Coordinator and Sales Directors with various projects. Organizing Unit Business Meetings across the UK twice a year. Calculating Sales Representative bonuses based on Sales. Administration and analysis of Sales Representative CPDP. Tracking of Sales Representative sick leave, holiday. Maintenance of mobile telephone contracts.

Personal Assistant to the Business Development Manager providing secretarial assistance. Tracking and processing of Hospital and Dispensing Doctor contracts.

Marketing Secretary for a new HRT Drug. Providing the Project Manager with managing the promotional budgets. Assisted with developing sales campaigns and stock control of marketing products including sales force distribution.