Waste subject matter expert for Global Strategic Account based in the United Kingdom. Responsible for delivering innovation projects, promoting a safety culture for all and adding social value not only for the client, but colleagues too.Covering 9 client accounts in the UK, seeking ways to be more efficient in how the customer disposed of waste.

UK Environmental Services Operations Lead for 8 client sites in the London and the South East. Covering routine, non-routine and project waste.

Promoted to Contract Manager for Harlow Municipal for the remainder of the contract (until 2018). Responsible for :* Managing budgets.* Fleet Compliance.* Organising training for all staff including career development training.* HR matters including disciplinary, attendance reviews, investigations.* Purchasing of containers and sacks on behalf of the client.* Managing audit compliance.I have also assisted with project groups to improve employee engagement and annual appraisals.

Recently started work as Contract Coordinator for 21 RCHW sites in Essex and 5 Waste Transfer Stations understanding contract plans, monthly service reports for the client and analysising the performance of the contract on a month to month basis.* Assist with budget control on a day-to-day basis. * Rota staff and manage annual leave for 80 staff members. * Induction training, personnel management including staff annual appraisals and new starter probationary interviews.* Directly responsible for Corporate Responsibility for contract organising annual fundraising activities (target to date in 3 years is almost £2000).* Run projects with local community staff to interact Veolia with the Community.* Investigations for Disciplinary, accident and incidents.* Administration support for office management team and data entry of weight information, annual statistic information. * Responsible for annual report on contract performance for client.* Managing fleet operations with workshop foreman to ensure legal compliance for contract (nominated CPC Holder for contract).* Part of audit team for internal and external purposes, in particular working on ISO 9001, ISO 14001 and ISO 18001 as well as Achillies.* Supervising and implementation of behavioral change in operational staff.* Assistant project manager a major schedule changes with client on multiple occasions.

* Deputise for Contract Manager in times of absence.* Supervisor up to 80 staff completing staff monitoring reports to ensure compliance to standard.* Completion of local and regional minutes and agendas for operational performance and health and safety purposes.* Time management for my task.* Annual review of data entered.* Provide support to administration staff if needed.* Route planning in co-operation with the local client.

* Implementation of file management system.* Implementation of wage information for weekly paid staff.* Cover supervisors in times of absence.* Monthly monitoring reports for all KPI's - Complaints, weights and performance.* Introduce local forms for inductions, personnel records and operational paperwork.* Re-organise personnel files for all operational staff ensuring compliance.

* Implement daily tool box talk for all operational staff.* Complete inductions and facilitate ongoing training.* Ensuring compliance to Marriott Brand Standards including meeting performance targets.* Organising agency staff and rota planning for 25 staff members.* Ensure room standards inspected and ready for arriving guests never received a failure for unacceptable standards.* Record and correctly manage lost property records. Implementation of secure log records.* Monitor and comply with COSHH regulations.* Order and track agency usage ensuring full legislation compliance.Prior to working in Housekeeping, I was a member of the Food and Beverage team for two years learning aspects of customer service and customer satisfaction. Handling cash and checking end of night till runs are correct.