Lisa Harman

Lisa Harman Email and Phone Number

Contact centre strategy and implementation consultant @ Wincanton
Lisa Harman's Location
Greater Ipswich Area, United Kingdom, United Kingdom
Lisa Harman's Contact Details

Lisa Harman personal email

n/a
About Lisa Harman

Passionate about customer service and making a difference to the customers experience. Offering company's a vast knowledge of insight within this sector.

Lisa Harman's Current Company Details
Wincanton

Wincanton

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Contact centre strategy and implementation consultant
Lisa Harman Work Experience Details
  • Wincanton
    Customer Service Manager
    Wincanton Oct 2016 - Present
    Chippenham, Wiltshire, Gb
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  • Age Uk Norfolk
    Contact Centre Consultant
    Age Uk Norfolk Jul 2016 - Jul 2016
    Norwich, Norfolk, Gb
    View
  • Anglia First Home Improvements Limited
    Contact Centre Consultant
    Anglia First Home Improvements Limited Oct 2015 - Mar 2016
    Norwich, Norfolk, Gb
    View
  • Virgin Atlantic
    Contact Centre Manager (Swansea)
    Virgin Atlantic Aug 2010 - Sep 2015
    Crawley, Gb
    Implement and manage multiple departments within an 24/7 operation with over 250 staff,manage costs of running a contact centre by constantly looking to increase efficiency and review procedures, whilst offering great customer service.
    View
  • Virgin Flightstore
    Operations Manager
    Virgin Flightstore Mar 2006 - Sep 2010
    Commercially aware and able to recognise future business opportunities,mentor and motivate managers,ensure all changes and new processes are implemented effectively.
  • Virgin Flightstore
    Team Manager
    Virgin Flightstore 2003 - 2006
    Exceed monthly business targets,motivate and develop a team of sales consultants to achieve team success,ensure delivery of excellent customer service and brand values.

Lisa Harman Skills

Management Call Centers Customer Experience Contact Centers Customer Satisfaction Sales Stakeholder Management Aviation Process Improvement Change Management Team Management Customer Service Operations Management Outsourcing Customer Retention Recruiting Human Resources Strategic Planning Call Center Customer Relations Recruitment B2b B2c Management Development Customer Engagement Hr Performance Management

Lisa Harman Education Details

  • Leeds University
    Leeds University
    Ba Honours

Frequently Asked Questions about Lisa Harman

What company does Lisa Harman work for?

Lisa Harman works for Wincanton

What is Lisa Harman's role at the current company?

Lisa Harman's current role is Contact centre strategy and implementation consultant.

What is Lisa Harman's email address?

Lisa Harman's email address is li****@****gin.com

What schools did Lisa Harman attend?

Lisa Harman attended Leeds University.

What skills is Lisa Harman known for?

Lisa Harman has skills like Management, Call Centers, Customer Experience, Contact Centers, Customer Satisfaction, Sales, Stakeholder Management, Aviation, Process Improvement, Change Management, Team Management, Customer Service.

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