Lisa Hausner Email & Phone Number

Asheville, North Carolina Area

Upgraded all (7) lower environments from Sql Server 2008R2 to Sql Server 2017:•Worked cross-functionally to accomplish it.•Performed backups and restores on multiple databases•Encrypted Databases•Created, Backed-up, and Transferred Certificates from Old Servers to New Servers•Transferred logins to new server•Configured and tested Database Mail on the new server•Configured and Created alerts, operator, and jobs•Created all permissions and roles on the new… Show more Upgraded all (7) lower environments from Sql Server 2008R2 to Sql Server 2017:•Worked cross-functionally to accomplish it.•Performed backups and restores on multiple databases•Encrypted Databases•Created, Backed-up, and Transferred Certificates from Old Servers to New Servers•Transferred logins to new server•Configured and tested Database Mail on the new server•Configured and Created alerts, operator, and jobs•Created all permissions and roles on the new server•Created Linked Servers on the new serverSolarWinds DPA:•Identified performance issues and mitigate such as identified historically poor performing queries for optimization, recompiled, or removed poor plans from the cache. •Setup custom alerts for blocking that were routed to the on-call alert systemAtlassian Suite:•Monitored and resolved inbound Jira issue queue to support development releases and production data change requests•Created SLA alerts using the SLA Powerbox Plugin•Created and kept documentation up to date within Confluence. Documentation was used by developers and other DBAs.Reviewed developer release scripts to ensure performance, scale, and safety within a peer-to-peer transactional replication environment.Deployed production scripts to mission-critical production environments.SSRS:•Developed an access control system with SSRS as a front-end to restrict PHI data appropriately. This system allowed developers troubleshooting access to production databases and maintained compliance while minimizing exposure.•Developed a tool set that moved patients and facilities into a new interface. This toolset pulled data from our production database and Jira. This allowed the interoperability team faster turnaround times for the customers. •Created/modified reports for internal reporting, external client facing reporting and custom reporting statements of work. Estimated SOW work .Created/Modified SSIS Packages.Participated in weekly on-call rotation Show less

Asheville, North Carolina Area

• Majority of tasks were completed independently.• Installed 12 complete computer stations along with cable management at Montford Star Academy. • Inventoried and distributed new Dell 7010 Desktops with monitors.• Updated and Installed software and hardware prior to the new school year at Hall Fletcher and Jones Elementary Schools.• Participated in laptop collection and check in at Asheville Middle and High Schools.• Reset and reenrolled laptops at Asheville… Show more • Majority of tasks were completed independently.• Installed 12 complete computer stations along with cable management at Montford Star Academy. • Inventoried and distributed new Dell 7010 Desktops with monitors.• Updated and Installed software and hardware prior to the new school year at Hall Fletcher and Jones Elementary Schools.• Participated in laptop collection and check in at Asheville Middle and High Schools.• Reset and reenrolled laptops at Asheville High School.• Processed and tracked laptops that were out for repair or replacement.• Installed screens and batteries in student laptops. Show less

Asheville, North Carolina Area

• Installed wireless access points and telephones in New Asheville Middle School. Maintained spreadsheet with 100% accuracy for Room Numbers, MAC addresses, and Serial Numbers.• Assisted in removing Telephones, wires, speakers, and other tech equipment from old Asheville Middle School prior to demolition. • Wrapped and packed all tech equipment into boxes for storage and removal from old Asheville Middle School.• Completed repairs on Asheville… Show more • Installed wireless access points and telephones in New Asheville Middle School. Maintained spreadsheet with 100% accuracy for Room Numbers, MAC addresses, and Serial Numbers.• Assisted in removing Telephones, wires, speakers, and other tech equipment from old Asheville Middle School prior to demolition. • Wrapped and packed all tech equipment into boxes for storage and removal from old Asheville Middle School.• Completed repairs on Asheville High and Middle School laptops, to include screen and battery replacements. • Prepared laptops to be mailed off for warranty work. Show less

San Antonio, Texas Area

• Prepared, submitted and tracked all investment, insurance, and bank paperwork.• Answered all questions or issues related to First Command.• Researched and resolved clients’ questions or concerns.

Aiea, Hawaii

Office Manager• Promoted to Office Manager due to work ethics and the constant drive to take on more responsibilities. • Supervised staff of four, coordinated work schedules, organized work flow, and trained new personnel.• Reviewed personnel files, updated training records, recorded personnel actions and supervised the hiring/firing process.• Provided computer support for the district. • Coordinated all office events.Compliance… Show more Office Manager• Promoted to Office Manager due to work ethics and the constant drive to take on more responsibilities. • Supervised staff of four, coordinated work schedules, organized work flow, and trained new personnel.• Reviewed personnel files, updated training records, recorded personnel actions and supervised the hiring/firing process.• Provided computer support for the district. • Coordinated all office events.Compliance Officer• Took on Compliance Officer responsibility when the need arose.• Devised, implemented and maintained the office compliance protocol according to the home office Standards.• Established a system to ensure that all sales had legitimate justification and proper documentation in the files.• Organized a system to ensure that all marketing materials were current.Educator Facilitator• Took on Educator Facilitator while an administrative assistant.• Educated new advisors and assistants on:• Processing paperwork for Insurance, Investment, and Bank services.• Using WINUSPA, CommandNet and all other company programs.• Requesting information from insurance and investment companies.• Understanding and adhering to Compliance Rules and Regulation.• Prepared and maintained reference sheets to simplify training while providing a confidence builder for the trainees.• Double checked all paperwork before it left the office to ensure accuracy.• Ensured that advisors and assistants maintained education requirements enforced by the home office compliance office.Administrative Assistant• Prepared, submitted and tracked all investment, insurance, and bank paperwork for a client base of 1,750.• Answered all questions or issues related to First Command.• Provided all work for five to twelve advisors as sole administrative assistant for the Hawaii district for over one and a half years.• Researched and resolved clients’ questions or concerns. Show less

Montgomery, Alabama Area

• Hand-picked by Mark Dierlam (advisor) for an interview due to my work ethics.• Prepared, submitted and tracked all investment, insurance, and bank paperwork• Answered all questions or issues related to First Command.• Researched and resolved clients’ questions or concerns.

Associate Of Arts - Aa

Bachelor'S Degree, Computer Science