Lisa Ide Email & Phone Number

United States

Experienced team leader and process improvement subject matter expert advancing data-driven, strategic transformation efforts to meet cross-organizational challenges in the federal space. Specialist in the modeling and analysis of complex systems and processes to enable operational improvements using an integrated set of tools and methods drawn from Lean, Six Sigma, business process management, business engineering, business innovation, quality management, and systems thinking. Recognized with multiple MITRE awards for delivering impactful results for sponsors that improve and innovate tactical and operational processes across Federal civilian, military, law enforcement, and healthcare domains. Lead author of the publicly released MITRE technical report on improper foreign government influence within the context of Great Power Competition. MITRE Lean Six Sigma Black Belt (CLSSBB) and ITIL4 Foundations certified. Co-lead, instructor, and mentor for the MITRE internal Lean Six Sigma certification program. Business process and complex systems modeling with BPMN 2.0 and Visio, qualitative analysis using NVivo, collaboration and facilitation using Mural and the MITRE Innovation Toolkit, management using MS Project and Jira.

United States

The MITRE Multi-gen BRG creates a culture of integration, where the unique needs, values, and strengths of MITRE's multi-generational workforce contribute to the company's success as an employer and business partner throughout the length of our employees' career journeys.

Mclean, Virginia

Group Leader in the Social Services and Government Transformation department of MITRE's Government Administration and Judiciary Division.

Fairfax, Virginia

Defined requirements, designed, implemented, and managed a successful legislative tracking, analysis, and reporting system to provide timely, critical data to top national bankruptcy and consumer credit counseling leaders about key regulatory activities at the federal level and across all 50 states. Director for all legislative tracking, media monitoring, and congressional services for multiple non-profit associations in the consumer credit counseling and bankruptcy industries, including: Association of Independent Consumer Credit Counseling Agencies (AICCCA); National Bankruptcy Conference (NBC); American College of Bankruptcy (ACB); International Women's Insolvency and Restructuring Confederation (IWIRC); Federal Magistrate Judges Association (FMJA); and National Association of Chapter Thirteen Trustees (NACTT). Synthesized a variety of research tools including legislative and regulatory tracking services, publications, and web-based information sources to develop a reporting system that produced daily reports and periodic summary analyses. Major research topics include: consumer and organizational bankruptcy; bankruptcy counseling; consumer credit counseling; housing counseling; debt management; debt settlement; foreclosure; credit scores; consumer financial protection; and financial literacy. Developed and maintained custom state and federal legislative tracking databases to track the full life cycle of legislation. Additional congressional services included: drafting legislative correspondence and briefing materials on behalf of the associations; organizing "Day on the Hill" initiatives for association leadership; providing on-site assistance for association members testifying or holding meetings on Capitol Hill; producing detailed out-briefs of key non-broadcasted Congressional meetings and hearings; and producing annual legislative activity summary reports. Social media management; website design; newsletter production; conference support.

Fairfax, Va

Successfully launched and operated a large specialty retail establishment, generating over $2.75 million in annual sales. Developed strategic business plan and conducted initial market analysis, location analysis, and finance negotiations. Created inventory plan, marketing plan, sales goals, and staff requirements. Supervised site build-out and implemented point-of-sale (POS) and inventory control system. Full P&L responsibility. Direct responsibility for all marketing, bookkeeping, payroll and commissions, and inventory purchasing operations.

Clifton, Va

Manager of a retail art gallery and gift shop. Responsible for all daily operations, including inventory management, store layout and displays, ad copy development, customer service, and cash handling. Customer service duties included development and maintenance of long-distance client relationships, facilitating communications with commissioning clients, and accommodating special orders. Developed and executed preferred customer relationship program.

Arlington, Va

Recognized on several occasions with Outstanding Customer Service and Outstanding Performance awards.

Washington, Dc

Legislative research intern supporting the International Affairs Officer in the Office of General Counsel.

(Former) Leningrad, Ussr

Research intern and translator in the Office of International Business and Patenting, pursuant to the Soviet Hospitality student exchange program in (then) Leningrad, USSR. (Institute has since become part of the Saint Petersburg State University of Economics.)

Menlo Park, Ca

Moffett Field, Ca

NASA Ames Space Biology Fellow

Mpia, International Political Economy

Activities and Societies: Advanced Graduate Certificate in International Political Economy. Recipient of Taraknath Das Award, May 1993.

Ba, Slavic Languages And Literatures

Activities and Societies: Dobro Slovo (National Slavic Honor Society)Significant additional coursework in Biology, Chemistry, and Genetics.

Hs, High School

Activities and Societies: Selected as a NASA Ames Space Biology Intern and Fellow 1986.