Lisa Ieraci Email and Phone Number

Commercial Finance Account Relationship Manager - Recreational Vehicles, Agriculture, CT & I

Manages and monitors operating performance of key dealers in assigned portfolio. Conducts portfolio reviews. Evaluate dealer operational/financial performance. Ensure quality,risk, operating standards are within company standards. Includes deficiency management,credit/watch call/distress account reviews, liquidations,collateral code review,order approvals,financial statement/insurance reporting,repurchases,account reconciliations, aged inventory reviews,USD$ inventory flips.Utilize… Show more Manages and monitors operating performance of key dealers in assigned portfolio. Conducts portfolio reviews. Evaluate dealer operational/financial performance. Ensure quality,risk, operating standards are within company standards. Includes deficiency management,credit/watch call/distress account reviews, liquidations,collateral code review,order approvals,financial statement/insurance reporting,repurchases,account reconciliations, aged inventory reviews,USD$ inventory flips.Utilize internal systems/reports to identify risk/deteriorating loans. Independently provides and initiates proactive recommendations/resolutions to underperforming accounts. Focus on building strong dealer relationships in a risk mitigating driven culture,ensuring accounts are managed/documented within all compliance requirements.Work through dealer discontents. Reach resolution within dealer expectations, remaining within business policies/standards.Strong business relationships with dealer's, vendors,internal customers,field services, commercial team, via consistent communications to review all aspects of a dealer account, including challenges, account performance, dealer requirements. Liaison with various recreational vehicle vendors relating to their respective dealer base.Collaboration with risk underwriting/commercial in underwriting process,annual/special reviews , credit line requirements.Works closely with Regional Sales Management team. Collectively perform regular dealer assigned account reviews tied to, customer concerns,problem solving, attrition items, financing and economy trends. Provide high level support to the Special Assets Group. Co-manage sub-standard accounts of assigned dealer portfolio. Collateral and bank deposit audit and reconciliations to identify dealer red flags and initiate proactive resolution. Pre-owned financing. Collaborates with customer care team to ensure used financing applications are complete and processed within our program terms. Show less

Primary point of contact, monitor and manage all day to day risk management activity relating to Key Strategic vendor accounts and their respective dealer base. This includes Top 10 Key Strategic Marine and Motorsports Industry Vendor Relationships.Serve as principal point of contact for largest Marine vendor. Instrumental in working through vendor requirements and complex issues to improve service levels and build on the business relationship. Key Items Managed- Service… Show more Primary point of contact, monitor and manage all day to day risk management activity relating to Key Strategic vendor accounts and their respective dealer base. This includes Top 10 Key Strategic Marine and Motorsports Industry Vendor Relationships.Serve as principal point of contact for largest Marine vendor. Instrumental in working through vendor requirements and complex issues to improve service levels and build on the business relationship. Key Items Managed- Service Level Agreement Metrics- Monitor underlying Dealer portfolio to identify and mitigate risk. - Repurchase/Recourse program terms- Special Assets Group process and Portfolio Loss Tracking- Vendor collections- Inventory order approval process- Rates and Terms. Set up and activation of programs- Special program exposures and policy requirements- Special Projects/Process Improvements- Financial Credit Reviews: Collaborate with VP Credit Officer/Underwriting Team to provide supporting data and metrics, to complete Vendor/Dealer Annual Credit Reviews, Credit Line Requirements, and Utilization Reporting, Special Reviews, File Conditions,Top Tier Vendor Quarterly communications.- Negotiate terms and credit requirements with key stakeholders- Work jointly with US Vendor counterparts to drive consistency on policy and process. - Coach new hires Show less

Managed assigned portfolio representing total credit facilities for $200MM. Monitored and controlled their operating/financial performance, liquidations and deficiencies to identify and mitigate risk and ensure they operated within business policies. Also assigned as the key member contact for a Strategic Preferred Customer. Managed all aspects of this customer business relationship as it related to their dealer inventory floorpan base.