Lisa Jackson Email & Phone Number

Knoxville, Tennessee Area

 Leading System and Technology Delivery for cross functional and globally distributed teams in both Waterfall and Agile methodologies to meet business and service requirements Demonstrate best practices in delivery of complex designs and implementations for mission critical systems  Elevate executive level reporting and metrics for programs, projects and sprints Lead, develop and coach large team representing Technical Project Managers, Coordinators and Systems integrators, driving for engagement and collaboration Accountable for budgeting, forecasting and financial reconciliation across infrastructure organizations exceeding $100MM Influence and propose prioritization for project initiatives for visible demand and resource management Proactively liaison with business partners and represent technology dependencies for multiple business lines and critical programs, including large data center moves and migrations Continuous process improvement and controls development for operational excellence

Knoxville, Tennessee Area

  Ensured overall compliance and resource support for critical business and technology projects Administered the implementation of projects for Networking, Database, Development, and Infrastructure teams Planned and directed various global technical and security projects, encompassing planning, budgeting, and resource allocations Portfolio Manager responsible for all incoming projects, including review, prioritization, oversight, reporting, resource assignment and ensuring portfolio compliance Audit and compliance liaison responsible for assigning audit requests and ensuring successful completion Creation and delivery of executive level weekly and monthly metrics Process improvement and controls

Knoxville, Tennessee Area

 Ensured improvements and best practices consistently implemented across the Global Systems and Technology Department Directed entire activities of the global Change Management Department Capitalized on technical proficiency in developing and executing Information Technology Infrastructure Library (ITIL) processes and best practices Created and administered the monthly reporting package for executive management Proficiently conduct audit reviews and remediation