Lisa Joubert Email and Phone Number
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A skilled business analyst with over nine years of business analysis experience and in-depth knowledge of business processes in the Insurance industry. Worked for large corporate companies in the finance and insurance industry and with cross-functional teams of specialists and stakeholders. A thorough understanding of the Software Development Life Cycle (SDLC) and Agile/Scrum principles and the Business Analysis process. Ensure that development teams follow Scrum framework values and agile practices while mentoring and motivating them to improve processes, facilitate meetings and decision-making processes to eliminate team impediments, and delivered more than 20 projects on time and on-budget for the Sales, Client Care and Claims departments. Worked on CRM-type systems and assisted with the digital transformation process as well as the decommissioning of Legacy systems. Certified as a Scrum Master and Product Owner holding several additional and relevant project management qualifications. NOTABLE DELIVERY AS BUSINESS ANALYST✔Integrated Claims Assessing System✔Integrated Service Provide Allocation✔Integrated Service Provider Automatic Payments✔Automated Claims Underwriting Process✔CSI system on web and mobile app with integration into a legacy system✔Implement a Leads (CRM) system on web and mobile application✔Implement a Tracking system for different Product Houses on web and mobile application✔Implementation of a mobile app Notification Centre✔Implementation of a Notification ServiceTOP TECHNICAL EXPERTISE• Business analysis • Project performance management • External business process integration • Use cases • Wireframes / Prototyping • Data modelling (dictionaries & analysis) • Process analysis • Process modelling (AS-IS & TO-BE) • BPMN • Migration & decommissioning Projects • People management • Project management • End-user system training • Stakeholder engagement & management • Mobile assessment process • JAD sessions & facilitation • Eliciting requirements • SCRUM & Agile practices • Waterfall methodology • SDLC • User acceptance testing • User story mapping • Backlog management • Structured analysis • End-user support • Web applications • Mobile applications • Business requirement documents • Create user stories---------------------------Available for contact atlisa.m.joubert@gmail.com---------------------------
Hastings Direct
View- Website:
- hastingsdirect.com
- Employees:
- 1816
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Product OwnerHastings Direct Feb 2023 - Present
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Business AnalystHastings Direct Jan 2022 - Nov 2023
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Business AnalystDvt May 2018 - Feb 2022OVERVIEWDVT is a custom software solutions and services business with over twenty years' experience assisting clients globally across various industries, including financial services, banking, insurance, healthcare, retail, telecoms, and media. Consultant and part of the team busy designing and developing a web-based CRM system (Workflow Management) for intermediaries and the Admin department of our client, Momentum (Investment & Insurance), as well as a digital (web & mobile) Activity Management System, including a Notification Centre for intermediaries.KEY RESPONSIBILITIES• Requirements elicitation, management, and maintenance of requirements. Following an agile methodology, including determining the feature backlog and maintenance as well as prioritising the work to drive value for the project.• Collaborate with the Product Owner, Scrum Master and Business stakeholders, including Product Houses, to define the intermediary web-based and mobile application project's scope.• Facilitate backlog refinement and sprint planning events with the development and design and content team.• Compile high-level user manuals for end-users and facilitate training with intermediaries and support departments.• Assist with system testing and verification of the solution after implementation.• Provide support to end-users and business post-production release and implementation.• Assist with Product Owner and Scrum Master duties. -
Iteration Manager (Scrum Master) / Business AnalystOutsurance Apr 2017 - May 2018South AfricaOVERVIEWOUTsurance is a subsidiary of Rand Merchant Investment Holdings, a South African based financial services investment holding company with subsidiaries in Namibia, Australia, and New ZealandKEY RESPONSIBILITIES• Work within the IT department and responsible for the Life team, Client Care (Core) team and the Addit (Any department or functionality that excludes claims, Client Care or Life) team. • Ensure a high-performing, dynamic team that deliver valuable projects. • Stakeholder included COO, CFO, CTO, Heads of Client Care, Sales, Human Capital, Staff Remuneration, and Actuarial Managers, Marketing Managers and Finance Managers.• Employ a Scrumban approach to improve team velocity.• Organise and facilitate Scrum Events such as Sprint Planning, Daily scrums, Retrospectives, Sprint Reviews, Release Planning, Backlog Refinement, stakeholder meetings, software demonstrations and product roadmap planning.• Collaborate closely with the Product Owners to keep the product backlog relevant and prioritisation of tasks. Also functioned as a Business Analyst within the team with the respective responsibilities of a Business Analyst, i.e. requirements elicitation, documenting requirements, backlog refinement and UAT. -
Internal AuditorOutsurance Feb 2015 - May 2017KEY RESPONSIBILITIES• Plan, execute and document audits for various operations of the organisation, including assessing risks and determining the scope of assigned audits according to the internal audit standards.• Assist with the ITGC audit functions using best practice audit guidelines in compliance with COSO and COBIT standards and make recommendations for improvements of current and proposed systems and operations.• Work directly with business owners and auditors to facilitate the preparation of controls documentation and consult with management regarding actions required to resolve control issues.
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Business AnalystOutsurance Aug 2010 - Feb 2015KEY RESPONSIBILITIES• Responsible for requirements elicitation and successful delivery of requirements for the Claims, Rescue and Procurement departments with adhoc projects within the other support departments and the Sales and Client Care departments. Stakeholders included the COO, CFO, CTO, Claims Managers, Heads of Actuarial, Procurement, Rescue, Assessing, Client Care, Sales, Human Capital, and Staff Remuneration, as well as Actuarial, Marketing and Finance Managers. • Scrum Master/Project Manager for the Commercial Online project and coordinated training for Mobile Assessment Project, Service Provider Work Allocation Project, Service Provider Web Services Project, and Automatic Assessor Authorisation Project.
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Quality Assurance TesterOutsurance Apr 2009 - Aug 2010
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Claims Team ManagerOutsurance Apr 2005 - Apr 2009
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Claims AdvisorOutsurance 2001 - Apr 2005
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UnderwriterOutsurance Apr 1997 - Apr 2001
Lisa Joubert Skills
Lisa Joubert Education Details
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Business Analysis -
Scrum AllianceIt Agile Scrum -
Scrum AllianceIt
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IcagileBusiness Analysis
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Dvt AcademyIt
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Insurance Institute Of South AfricaInsurance
Frequently Asked Questions about Lisa Joubert
What company does Lisa Joubert work for?
Lisa Joubert works for Hastings Direct
What is Lisa Joubert's role at the current company?
Lisa Joubert's current role is Product Owner | Business Analyst | Certified SAFe Product Owner |Certified Business Analysis Professional (CBAP) | Certified Scrum Master (CSM) | Certified Scrum Product Owner (CSPO) | ICAgile Business Analysis.
What is Lisa Joubert's email address?
Lisa Joubert's email address is lj****@****t.co.za
What is Lisa Joubert's direct phone number?
Lisa Joubert's direct phone number is (925) 954*****
What schools did Lisa Joubert attend?
Lisa Joubert attended University Of South Africa/universiteit Van Suid-Afrika, University Of South Africa/universiteit Van Suid-Afrika, Faculty Training Institute, Scrum Alliance, Scrum Alliance, Icagile, Dvt Academy, Insurance Institute Of South Africa.
What skills is Lisa Joubert known for?
Lisa Joubert has skills like Experienced Business Analyst, Insurance, Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, Powerpoint, Leadership, Training, Customer Service, Claim.
Who are Lisa Joubert's colleagues?
Lisa Joubert's colleagues are Paul Agyapong, Misbah Mahmood, Sade Denne, Daniel Williams, Katie Wilson, Andy Potter, Lorraine Pearce.
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Lisa Joubert
Human Resources Manager | Talent Acquisition Project At Atlantis DistributorsNew Zealand -
1tonychachere.com -
3gmail.com, gmail.com, worldtravelholdings.com8 +197896XXXXX
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2decotech.com, decotechgroup.com1 (714) 6XXXXXXX
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