Lisa K.

Lisa K. Email and Phone Number

Regional Quality Improvement Lead @ HC-One
darlington, united kingdom
Lisa K.'s Location
Birmingham, England, United Kingdom, United Kingdom
About Lisa K.

I Have many skills in many areas from Care to Training to Recruitment to customer services. I have supervised staff and during my career i have gained great knowledge and continued to learn to better myself. I like to learn and study to benefit me in the future. I am currently studying for a level 5 Leadership and Management Diploma which has been challenging but will be rewarding for my Career. I have managed staff with just 1 other colleague helping me when the previous manager left, i am intuitive, focused with a strong customer-related background and have a proactive approach to training, workshops and course delivery. Competent, instinctive and a action-oriented individual who has acquired many years’ experience as a Trainer, Coach and Mentor. Exceptional communicator skilled at identifying training needs, creating course content, maximising motivation and increasing staff performance. Friendly, i am a sincere and approachable professional ready to bring significant experience, energy, passion and life skills to a new training related role. Seeking a position where i can add value to staff productivity, learning, aptitude and personal development. Happy to consider all types of training positions. I train my staff to high standards and have great satisfaction seeing my staff become great members of the team and I will constantly push them to achieve maximum potential. I have also enjoyed recruiting staff and making them fully compliant with correct documents for the DBS and right to work. I can adapt to most working environments so my options of employment are not rigid and i will consider any openings that may fit my profile. I am reliable and will always want any company to succeed and to meet any targets that they have. Please feel fee to call me for an informal chat and i will answer any questions that you have.

Lisa K.'s Current Company Details
HC-One

Hc-One

View
Regional Quality Improvement Lead
darlington, united kingdom
Website:
hc-one.co.uk
Employees:
2213
Lisa K. Work Experience Details
  • Hc-One
    Regional Quality Improvement Lead
    Hc-One Oct 2024 - Present
    West Midlands, England, United Kingdom
  • Restful Homes Group Ltd.
    Peripatetic Unit Manager
    Restful Homes Group Ltd. May 2023 - Oct 2024
    United Kingdom
  • Cohesion Recruitment Ltd
    Compliance Officer
    Cohesion Recruitment Ltd Oct 2021 - May 2023
    Birmingham, England, United Kingdom
     Deliver a great resourcing service while being involved in key accounts Exposure to candidates and clients throughout the various stages of the recruitment process Screen and conduct interviews and other candidate assessments also attend meetings or events  Deliver fully compliant candidates first time and ensure highest standards are maintained Complete welcome calls offer letters and employment timelines, collect references in a timely manner Ensure skills and knowledge are kept up to date and to be able to support the manager with delegated tasks Build and maintain relationships with stakeholders and report to senior recruiters or the manager.
  • Solihullhomecare Limited
    Development Coordinator/Trainer - Health & Social Care
    Solihullhomecare Limited Apr 2021 - Jul 2021
    Solihull, England, United Kingdom
     Working to new client targets whilst managing a portfolio of candidates through recruitment processes Running interactive training workshops based on core principles, examples and certain situations Hosting face to face interviews to ensure they are compliant with care industry regulations and policies Identifying and placing client details into "care skills" online training and tracking candidates’ results Leading individual and group sessions to enhance a clients’ abilities, understanding and knowledge Utilising tools and techniques such as manuals, outlines and courseware to educate employees Creating & rolling out specific courses to ensure carers are trained to the highest possible standards Meeting and exceeding set CQC standards for courses including safeguarding and manual handling Providing refresher training and packs for current staff to build their educational based requirements Delivering theoretical and practical training based on subject matter, guidelines and learning objectives
  • Helping Hands Homecare
    Care And Training Practitioner
    Helping Hands Homecare May 2018 - Apr 2021
    Birmingham, England, United Kingdom
     Taken on board to organise, set up and audit medication administration records for Helping Hands Undertook direct observations and provided guidance to carers on their roles and responsibilities Organised and rolled out training documentation to support the completion of care assessments Followed up on reassessments, medication training for staff, complaints and safety requirements Addressed any issues with employees’ sickness including return to work meetings and absence Visited customers and provided evidence of quality assurance outcomes, contact and their audits Worked tirelessly to ensure customers were satisfied with the level, quality and provision of service Managed the screening, vacancy and recruitment process for potential candidates by phone / email Took candidates through the entire onboarding process including references & right to work checks
  • Birmingham City Council
    Enablement Worker
    Birmingham City Council Aug 1997 - Apr 2021
    Birmingham, England, United Kingdom
    Enabled customers who came out of hospital to be independent in their own homes. Liased with other agencies, carried out risk assessments.

Lisa K. Education Details

  • Solihull College
    Solihull College
    Occupational Health And Safety
  • City And Guilds
    City And Guilds
    Care
  • Cockshut Hill
    Cockshut Hill
    Gcses Grades B-C English, Maths, Home Economics, History
  • Cache
    Cache
    Ncfe Level 2
  • Cpd
    Cpd
    Level 3 Higher Distinction
  • Cpd
    Cpd
    Level 4 Higher Distinction
  • Care Skill Academy
    Care Skill Academy
    Care Certificate Standards 1 -15
  • Learnpac
    Learnpac
    Train The Trainer
  • Nhs E-L-H
    Nhs E-L-H
    Completed All Of Above Courses
  • Russbridge Academy
    Russbridge Academy
    Level 3 Aet Formally Pttls
  • Social Care Tv
    Social Care Tv
    Online Courses
  • Solihull Campus
    Solihull Campus
    Gcse Sociology Grade C, Psychology Grade B

Frequently Asked Questions about Lisa K.

What company does Lisa K. work for?

Lisa K. works for Hc-One

What is Lisa K.'s role at the current company?

Lisa K.'s current role is Regional Quality Improvement Lead.

What schools did Lisa K. attend?

Lisa K. attended Chartered Management Institute, Solihull College, City And Guilds, Cockshut Hill, Cache, Cpd, Cpd, Care Skill Academy, Learnpac, Nhs E-L-H, Russbridge Academy, Social Care Tv, Solihull Campus.

Who are Lisa K.'s colleagues?

Lisa K.'s colleagues are Duncan Fenwick, Peter Armstrong, Ashleigh Gerrard, Eloise Daley, Gemma Weatherall, Sandyana Munisamy, Margaret (Maggie) Cowan.

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