Lisa Rogers Email and Phone Number
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Senior Technology Leader aligning technology with business objectives, optimizing the return on IT investments, and ensuring business continuity for global corporations.With a passion for building IT infrastructure and operations, I’m renowned for consistently delivering unique solutions to difficult obstacles and leading enterprise-wide process overhauls. As a business partner, my approach is to consult with business leaders to determine what types of technologies will enable them to maximize productivity and achieve their mandates. Then, we work together collaboratively to implement the technologies and ensure the outcomes fulfill their needs.Building technology organizations that serve the business, I have recruited, coached, and mentored culturally diverse teams around the world. I’m an inclusive leader and develop teams of creative problem solvers and innovators. Recognized as a fast thinker who can see multiple ways to solve problems, I’m open to researching and analyzing solutions, and I’m able to pivot as technology changes and resources dictate. Developing and managing multimillion-dollar OPEX and CAPEX budgets, I prioritize opportunities to modernize technology, reduce technical debt, and create value for the organization. As a result, I have improved performance and reduced technical debt by restructuring the capital strategy, optimizing the project portfolio, and investing in foundational enablers.Believing that technology should support business goals, I have consistently reimagined and transformed technology organizations from cost centers to customer-centric, value-added business partners. One of my hallmarks is that I view feedback from senior leaders and colleagues as a gift. I believe in giving and receiving feedback respectfully.Areas of experience:Creative problem solving ● Strategy, Vision, and Leadership ● Cost Control● P&L Management ● Contract Negotiations ● ITSM / ITIL - Change Management, Release Management, Incident Management, Configuration Management ● Database Management ● Process Automation ● Data Center Management ● Enterprise Applications ● Storage/Server Infrastructure ● Network Operations ● Disaster Recovery Design ● Global Service Desk Operations ● PC/Mobile Computing Platforms ● Cloud support for- Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS) ● Security Management ● Audit Compliance
Mks Instruments
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Vice President, It Infrastructure And OperationsMks Instruments Jun 2023 - PresentAndover, Massachusetts, Us
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Svp, It InfrastructureRushmore Loan Management Services Llc Mar 2021 - Jun 2023Irvine, Ca, UsPartner with business leaders and build enterprise-class solutions that transform IT operations and establish a stable and secure platform to support growth.Develop IT infrastructure organization’s vision, mission, strategy, and roadmap.Oversee planning, design, implementation, and management of IT infrastructure functions, including DevOps, cloud and on-prem architecture, telecom, networking, network security, desktop support, security access management, collaboration tools, infrastructure operations, and disaster recovery.• Fortified IT infrastructure enterprise-wide to reinforce business continuity and disaster recovery.• Instituted ITIL processes, including major incident process, problem management process, and change process to reduce the duration and impact of outages.• Migrated to ServiceNow to enhance the ITIL process and support configuration and capacity management. Established KPIs to measure business value (customer satisfaction, sustainable growth, and profitability).• Worked with business leaders to implement redesigned call center IVR that improved call routing, enabled self-service, and reduced call volume to agents by 30%.• Recruited DevOps team and drove adoption of standard DevOps process, including continuous integration/continuous deployment.• Established cloud standard architecture, including geographically diverse configurations to support disaster recovery SLAs leveraging AWS and Azure cloud services.• Established a 24x7 offshore help desk and monitoring team. -
Vp Of It InfrastructureRushmore Loan Management Services Llc Nov 2018 - Mar 2021Irvine, Ca, Us
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Vice President, It Infrastructure And OperationsRyan 2016 - 2018Dallas, Texas, UsOversaw planning, strategy, and overall management and administration of IT operations and infrastructure functions, including hardware platforms, network, data center operations, database administration, desktop computing, help desk support, service coordination, network security, enterprise architecture, application support, system integration, security access management, personal productivity tools, and disaster recovery. Led strategic and tactical projects and lights-on support needed for growth, stability, and auditing requirements. Developed IS/IT vision and mission, strategy, and roadmap.Initiated budgeting and prioritization of all projects necessary to modernize infrastructure to support this growing tax consulting company. Recruited, trained, and mentored high-performing IT teams to work cross-functionally and meet company IT strategic goals. -
Director It Infrastructure & OperationsCompucom 2011 - 2016Fort Mill, Sc, UsCOMPUCOM SYSTEMS, INC., Dallas, Texas Information Systems Director, Infrastructure, Database, and Operations, 2011-2016Oversaw IT infrastructure and operations of $2 billion global services and technology company supporting 12,000 associates. Directed strategy, infrastructure, and operations data center management, and oversaw 70 IT associates and 45 service delivery associates across diverse global functions. -
Senior Manager Information Technology OperationsCompucom 2007 - 2011Fort Mill, Sc, UsResponsible for the day to day management, security, performance, and uptime of all applications, databases and application systems. Established and managed all development, test and production systems including code deployment and security enforcement. Utilized automation to enhance day to day operations of all applications. Managed ITIL process creation and ongoing enhancements.
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Senior Manager, Database, Web, And Application AdministrationCompucom 2001 - 2007Fort Mill, Sc, UsOversaw the day-to-day operation for Oracle, SQL and Progress database administration. Managed team of database and CRM administrators to implement processes to secure and protect the data and comply with audit requirements. Ensured all databases where properly licensed, backed up and appropriate access controls were in place. Directed optimization efforts for the data warehouse used by all business units.
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Senior It ManagerNec Corporation Of America 1998 - 2001Irving, Texas, UsImplemented standard process and automation to support primary application and database administration for product purchasing application. Led planning, scheduling, budgeting, staff management, and software implementation. Oversaw upgrades of all applications in support of product business unit to get to current version to implement new functionality. Redesigned application infrastructure to provide highly-available solutions. Implemented automation to reduce required resources to support applications and infrastructure, including monitoring and alerting to detect issues before impacting availability. -
Professional Services Regional Sales And DeliveryProgress 1995 - 1998Burlington, Massachusetts, UsManaged client relationships and business development of professional services to deliver application development to customers in the North America central region. Architected solutions for clients then staffed and managed projects to implement solutions, which included custom development of a Point Of Sale solution for retail stores, inventory control systems for distributors as well as customizations to commercial financial and manufacturing applications. Designed staffing model for projects across the central part of U.S. and ensured staff rotated off projects to receive training to provide growth for team members.
Lisa Rogers Skills
Lisa Rogers Education Details
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The University Of Texas At DallasComputer Science
Frequently Asked Questions about Lisa Rogers
What company does Lisa Rogers work for?
Lisa Rogers works for Mks Instruments
What is Lisa Rogers's role at the current company?
Lisa Rogers's current role is Senior Technology Leadership Executive & Strategic Business Partner establishing infrastructure to support global business objectives | ITIL Certified | Modernizer | Problem solver delivering mission-critical solutions.
What is Lisa Rogers's email address?
Lisa Rogers's email address is ro****@****com.com
What is Lisa Rogers's direct phone number?
Lisa Rogers's direct phone number is +197886*****
What schools did Lisa Rogers attend?
Lisa Rogers attended The University Of Texas At Dallas.
What skills is Lisa Rogers known for?
Lisa Rogers has skills like Itil, Data Center, It Service Management, Integration, Vendor Management, Disaster Recovery, Business Process Improvement, Management, Professional Services, It Strategy, Leadership, Program Management.
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