Cross-trained in all departments of the distribution center. Served as Lean Captain,(ran daily morning meeting, educated team members in lean concepts and procedures. Audited all departments to eliminate waste in order to save money and eliminate steps to improve production), Quarterly identified opportunities for departmental improvement, based on input from other team members and developed action plans. Safety and Health Inspection Team. (reported violations prior to federal inspections) Worked where needed to fulfill orders destined for Walgreens and Duane Reed retail locations nationwide.

Spent the majority of my time working with special needs students in the Canton and East Granby school systems at the middle school level. Developed IEP's, used age appropriate alternative methods to bring students up to par with their peers. Went on field trips to integrate learning with the world outside the classroom. Communicated daily with parents, school psychologists and teachers to report daily progress, homework and barriers we had to overcome that day.

Marketed Medicare HMO and Part D Benefits to eligible clients in highly competitive market. Created and mapped territory management plan. This included informational seminars, developing relationships with senior centers and senior housing complexes and Medical professionals., Comfpany was new to the Connectitut market. Started from te ground up.

Marketed new drugs to Medical professionals. Developed territory management plan that targeted the specialists whose patients were candidates for the medication. Marketing plan included seminars, meeting with doctors to explain results of studies prio to and after FDA approval.

Initially worked under the Quality Management Manager. Coordinated workload of the department, included two administrative assistants and three nurses. Prepared for credentialing by the NCQA, served as member of two integrated commitees including the Pharmaceutical committee and Mental Health Committee. These teams included members from CIGNA as well as outside physicians. Both met monthly in the evenings to address concerns about coverage in the area, and approve new drugs to be introduced to the formulary . Directed organization of annual studies isn association with NCQA guidelines.Promoted to Medicare Account Executive when the program was launched. With 3 other co-workers, developed marketing strategies that included an opening campaign to CIGNA employees and eventually to eligible clients in the Connecticut market. Included extensive training of the product. Achieved and honored for annual sales volume of over $1,000,000. Held seminars for group sales that often had over 200 in attendance. Rotated shifts in Customer Service answering and documenting incoming calls. Utilized laptop to manage territory and prospective clients.