Lisa Keya Email & Phone Number

Nairobi, Kenya

As the General Manager - Operations at CloudHop Ltd, I lead and oversee the company’s operations, providing clear vision and direction. My role involves managing multiple teams to drive maximum productivity and ensuring the growth of our client portfolio.Key responsibilities include:- Maximizing sales and margin contributions by working closely with the.

Kenya

As a Business Manager - Sales and Operations at CloudHop, I am responsible for providing administrative leadership, planning, direction, and management to the organization. My role involves managing the customer portfolio, developing a positive customer experience, and fostering relationships that enhance brand loyalty. Additionally, I provide both HR and.

Westlands

I am an experienced Office Administrator with a track record of coordinating overall company administrative functions to achieve high productivity levels. My primary responsibility is to ensure that all office administrative functions within CloudHop are efficiently coordinated.One of my key accomplishments in my previous role was sourcing the first health.

Nairobi, Kenya

• Responsible for overseeing sales activities, supervising sales coordinators, providing capacity building to the sales team, and generating reports. Key Accomplishments:
• Responsible for creating the sales coordinator department with a headcount of 4 employees, 3 of whom were reporting to me. I was tasked with reviewing applications, interviewing, training, development, and hiring..
• Involved in implementing Keap formerly known as Infusion soft which is an email marketing and sales platform. We used this to optimize our customer lifecycle, improve our relationship management and create and automate.
• Managed leads that came in through email and phone from Dubai, Qatar, and Kenya office. These leads were taken through a process by identifying their specific needs, documenting them in the Lead Management system, and.
• Generate weekly, monthly and quarterly reports for the Business Development analyst. These reports were key in determining if there was any traction in our marketing campaigns and ads. In addition to that, these.

Nairobi

• Responsible for providing admin support to sales consultants and the Business Development analyst as well as coordinating with all the other departments across the organization and external stakeholders on behalf of.
• Receive incoming sales inquiries and process this by conducting a client fact-find to determine specific needs whilst still ensuring that we portray a professional and courteous first impression to new potential clients.
• Participated in Outbound client engagement projects that included but were not limited to phone surveys, promotions, and announcements
• Gained a comprehensive understanding of the insurance industry and practices in the business community in the UAE and Kenya. I went on to attain a Certificate in Proficiency from the College of Insurance in the year in.

Kenya

Responsibilities include:-1. Reading, monitoring and responding to the director's email2. Answering calls and handling queries3. Preparing correspondence on the director's behalf4. Commissioning work on the director's behalf5. Liaising with staff, clients 6. Managing the director's electronic diary7. Booking meetings8. Organizing travel and preparing.

Nairobi, Kenya

Responsibilities include:-1. Greeting visitors and directing them to correct service/ sales consultants or department.2. Managing the switchboard and taking messages ensuring that messages and calls get through to the correct or relevant person.3. Typing of letters and minutes, data entry, filling and keeping of records.4. Travel and Hotel booking for.

Nairobi, Kenya

1. Taking and screening calls that come to the director.2. Keeping track of correspondence.3. Arranging meetings and taking care of meeting cancellations.4. Providing secretarial support to the director and tactfully organizing diary.5. Organize travel arrangements both locally and internationally.6. Administrative functions e.g. filling, and doing.

Nairobi, Kenya

1. Selling holiday and travel products to customers2. Meeting sales targets as set out by the Hotel manager3. Managing customer itineraries4. Handling customer orders and payments5. Liaising with tour operators and other key partners such as hotels regarding bookings and schedules6. Undertaking general administration duties7. Advising clients about.

Business Administration And Management, General

Diploma in Business Management

Education record

High School