Salesforce Manager/Architect for dynamic healthcare company. Skilled in developing CRM Roadmap and Strategy and leading multiple integrations via M&A activities. Manage sales process and administration, reporting tools Including TableauCRM/CRMA. Architected multiple integrations including ServiceNow and CongaCLM/CongaSign. Expert in multiple reporting tools including Power BI and Tableau. Highly skilled in gathering/analyzing business requirements, designing, testing and implementation of solutions. Guru of business logic apps using the declarative capabilities of the Force.com platform (Orchestrator/Flow), as well as 3rd party tools (PowerAutomate, PowerApps, Zapier, Hubspot).Development expertise with Apex, Visualforce and LWC.Expert in Data migration, integration, and cleansing using Data Loader, Validity/Demand Tools, PowerQuery, Mulesoft, Boomi, and GearSet.

Serves as the liaison between the Global Sales Operations business functions and IT services to provide technical expertise in identifying, evaluating and developing IT solutions that are cost effective and meet business requirements. Business process expert to address issues and develop strategy to optimize Salesforce.com, SAP, Business Objects and other systems. Responsible for driving process documentation and process improvement through the identification of best practices to improve productivity and capabilities that support the Sales, Marketing, Customer Service, Forecasting, Pricing and POS teams. Expert at injecting innovation into the process that can impact results, enhance profitability and assists the company in meeting its business objectives.

Certified nCino partner, implementing banking systems built on Force.com platform.Certified Salesforce.com Administrator (ADM201) and Developer (DEV401) with advanced business analytics experience helping companies achieve data and systems success with Salesforce.com and associated applications (Marketo, nCino, Data.com, CPQ)

Managed all Business Intelligence and Systems for Healthcare IT consulting organization. Salesforce.com Admin/Developer, (VisualForce, Apex, Triggers), SharePoint 2010/2013 Administrator/Designer/Developer, QlikView, Tableau, SSRS/SSIS/SSAS, SQL, Changepoint Admin, Tenrox Admin, PM and SME for multiple system implementations. Managed sales forecast and processes, developed reporting and dashboard solutions.

Report design and Data analysis for LBPS (Lender Business Process Services)

Business Advisor for Healthcare Provider team. Sales and Revenue forecasting, compliance reporting, sales pipeline management, Siebel support, customized reporting of DataWarehouse data via Access, SSRS, and Hyperion Brio.