Lisa Knickerbocker Email & Phone Number

Greenville, South Carolina

* Route management of a defined territory comprised of 8 stores in Greenville County. * Year over year growth of store sales by 125%, developing relationships with store managers, delivery, billing, ordering, and inventory management

Marshall, Mi

* Dual location responsibility for Accounts Payable, Accounts Receivable, and Inventory functions using Microsoft Dynamics AX 2009 * AP - Payment scheduling and prioritizing. Bank reconciliation. * AR - $40 million in annual invoicing and payment application, * Customer account aging and collection. Sales Rep setup, commission tracking and payment.* Cross-functional HR roll 2012-2015 * Payroll, benefit administration, employee relations, hiring, terminations, and record retention. * Implementation lead - Moved SC facility from existing ERP system to AX 2009 * Full implementation support, interfacing with AX consultants. * Timeline management, new facility employee communication and management. * Coordination of new and existing system data. *Data transition, cleanup, functionality and flowthrough.

Chicago, Illinois

• Store was consistently performing at 111% in sales and transaction growth over the previous year• Analysis of key business reports and daily sales activities to plan for future staffing, inventory, and goal setting to continuously exceed monthly sales goals• Utilization of profit and loss analysis to ensure continuous improvement in operational goals• Supervision and direction of partners, staffing decisions (i.e., hiring, training, evaluating, staffing, and scheduling) • District lead responsible for hiring evaluating and placing new employees in twelve other stores• Successfully trained three high performing store managers• Ensured customer satisfaction and product quality through adherence to current standards, policies, and guidelines

• Assisted Staff Accountant with the following: • Maintaining spreadsheets in Excel, recording income, expense and other financial documents. • Monthly journal entries and preparation of monthly financial statements • Reconciliation of bank statements • Coding and data entry of invoices and auditing of staff expense reports

• Hired, trained, and supervised a front of the house staff of 60 hourly waitstaff, hosts, bussers, and supervisors.• Monitored sales and customer satisfaction for a four million dollar a year operation.

Bba, Accounting, 3.9

Activities and Societies: Accounting Internship at Junior Achievement of Chicago

Bs, Animal Science