Lisa Kychenthal Email & Phone Number

New York, United States

Remote

Remote

Responsible for supervising, motivating, and managing a team of individuals, molding them into top performers within the organization. Educating subordinates on calling warm leads who are interested in Solar Energy. Top company performer who excels in customer service to obtain appointment goals to exceed company expectations.

At Home

Tomball, Texas, United States

Responsible for ensuring that customer transactions are processed quickly and accurately. Special Services associates that interact with customers and associates in the store to ensure that excellent customer service is achieved. Work at the Special Service desk answering customer questions (via telephone or in person), setting expectations, facilitating will call pickups and resolving any issues that arise. Special Services Associate of the Month – November 2020Operations Associate of the Month – December 2020

Houston, Tx, United States

Houston, Texas

Temporary position included building relationships with suppliers, negotiating cost and developing agreements that help grow the company to become more profitable.

Houston, Texas

• Quote customers and fill orders for aluminum distribution• Work closely with Procurement department; Work directly with vendors

Houston, Texas

• Prospecting for new clients & account management for current clients

Houston, Texas Area

• Cold calling and follow up on leads – Implement cost savings for individuals and families for health insurance

Houston, Texas

• Managed comprehensive procurement program for specialized and highly technical equipment portfolio. • Managed company’s fleet of 300 vehicles. Implemented and promoted fleet programs that aligned with corporate goals and operational needs; thus, contributing to the overall success of the company.o Negotiated and implemented a cost-effective competitive Assistance Program with General Motors; resulted in significant reduction of company vehicle acquisition costs.• Hired and trained Buyers to support the Purchasing Department

Houston, Texas Area

• Coordinated end-to-end logistics and procurement for top-value, cost-effective equipment, supplies, and materials.o Secured total cost savings of more than $1M (in 14 months) by streamlining processes o Achieved a 31% reduction in cost of office supplies.• Managed vendor relations and communications which included invoicing, product development, benchmarking, and purchasing requirements.• Handled documentation, quotes, records, and reporting as well as requisitions and orders. • Completed analysis of purchasing and pricing trends.• Managed and mentored the Assistant Procurement Specialist.• Partnered with the Fleet Director to acquire new vehicles either out of dealer stock or via direct factory order.

Houston, Texas Area

• Aggressively managed comprehensive processes for division-based procurement program to secure aviation equipment and supplies.• Effectively managed an annual $200M budget. o Outlined cost savings in categories of: uniforms, office supplies, operational equipment (i.e. aviation ground support equipment• Negotiated contracts, developed and enforced departmental Standard Operating Procedures, and continually consulted with stakeholders on expenditures.• Managed purchase orders, invoices, and accounting reports.• Managed and mentored Purchasing Department personnel.

Houston, Texas

• Supported the Vehicle Acquisition Manager in daily procurement duties for $90M+ in annual acquisition spend:o (i.e. securing stock vehicles, factory ordering vehicles, obtaining vehicle aftermarket quotes, dealer/vendor documentation, purchase order processing, and reporting)• Managed factory order status of 150-200 vehicles.• Performed incentive audits for both Fleet and Retail clients.• Negotiated purchase agreements with dealers. • Coordinated vehicle pick up/deliveries with Driver teams.

Senior Corporate Travel Coordinator, 3/2995 to 3/2006 •In house Senior Travel Counselor involved in coordinating business travel for corporate clients. •Familiar with on-line booking systems such as WorldSpan Trip Manger and Apollo. •Trained and assisted other travel counselors in development of office procedures and best business practices, which included, training, locating the best possible fare, suggesting different routes to save money, negotiate car rental, and hotel rates for clients, office policies, enforcing rules such as travel request forms must be filled by travelers along with manager's approval; this would ensure travelers were choosing the lowest fare. •Assisted corporate clients with meeting planning; finding, setting up meeting and negotiating with vendors to establish the best price for each meeting. •Negotiated pricing with hotels, car rentals, and airlines to set up and establish the best rate for each corporate client. •Domestic and International travel expert. •Average Airline, Car and Hotel transactions exceeded $2 million per year

Working on the Worldspan reservation system ensuring all customer needs were met.

Working as a civilian on the Air Force B-2 Stealth Bomber.

Aircraft hydraulics mechanic removing, ordering and replacing airplane hydraulic components on the F-4 and F-14 Naval Aircraft. Testing and troubleshooting airplanes to ensure airworthiness.

Bachelor'S Degree, Business Management

Travel, Airline Sales Support

Honorable Discharge, Aviation Structual Mechanic Hydraulic

F-4 & F-14 hydraulic mechanic