I was hired as employee #30 at this startup company which provides AP software and automated payment processing for $70+ billion in payments (subsequently was acquired in 2019). After the acquisition, I was retained and currently help maintain upper-level support during the subsequent division growth. One of the biggest assets of this role has been working with such incredibly supportive and collaboration. Now, I also support company president and 10 senior leaders with calendaring, travel management, expense reporting, office management, marketing (tradeshows, company store), contracts (DocuSign), event planning, facilities management, off-site events, board meetings, employee engagement, (birthdays, softball teams, recognition, facilitate lunch and learn, safety meetings), purchasing, and budgeting. Because my work encompasses so many areas, I have seen how important it is to try and see as many possible perspectives to see opportunities.* Improved office operations by ensuring all 4 employee kitchens serving 350 staff were clean, organized, and fully stocked.* Volunteered to shoulder administrative projects to help free up executive time so they could focus on getting their work completed. * Created welcoming environment that provided white-glove hospitality to 11 corporate office executives / leaders which helped them network and build relationships with other colleagues. * Propelled new construction into full completion and sparkling clean to bring it into service for 350 employees; tied up loose ends with general contractor and hired professional cleaning crew.* Overcame challenges posed by pandemic to celebrate team member birthdays and used group greeting to send virtual cards to employees; also provided way for colleagues to write personal notes / add GIFs to promote positive corporate culture.* Alleviated pressure of workload on 3 different operations teams; asked for additional assignments after completing own work load earlier than anticipated.

I was referred by a colleague into a role at this global digital payment company which provides transactions between consumers, merchants, banks, and other financial institutions. During my tenure there, I supported 2 executives within the mergers and acquisitions (M&A) group, along with their teams. At one point, I was specifically tapped to join one leader after he was promoted to run Cybersource division which encompassed 1,000 employees located across 3 continents. It was pretty amazing the amount of responsibility on my shoulders working for an executive who changed his role 3 times in 3 years! Within a fast-paced environment, I coordinated complex itineraries for domestic and international travel, planned and coordinated multiple types of global events, prepared presentations for meetings, managed the executive’s calendar, and provided right-hand support that anticipated needs and resolved any issues that came up on his behalf.* Improved busy executive’s professional reputation and his time management skills by meeting weekly to strategize priorities, build worktime into schedule, cut meeting times to only 45 minutes, and used visual cues to indicate need to move to next meeting.* Orchestrated memorable International Sales Kickoff event at Oracle Stadium; worked with planners to coordinate event details, coordinated classes, breakouts, speakers, and video, and worked with engineers to create interactive app that gamified event. * Planned and executed flawless 35-person President Club Trip to Mexico; created seamless event by anticipating needs and providing attendees with detailed information while managing all behind-the-scenes details to ensure every expectation was met.* Scheduled error-free international virtual and in-person meetings across several countries and time zones; worked to identify mutually-available times and collaborated with IT team to ensure technology was working and quickly fixed any disruptions.

I was hired to Walmart’s eCommerce division by a former colleague at a prior employer. One of the best parts of this job was working for a big company where I could network and serve an educated, diverse, and hard-working population. In terms of volume, this website has 100 million visitors / month. My work involved supporting the COO with calendaring, travel, expense reports, and providing office support to team. I also coordinated the schedule for corporate jet (that was interesting!) and communicated who could fly on jet on weekly basis. Worked on special ad hoc projects as requested.* Planned event and scheduled volunteers that executed staff appreciation Black Friday pancake breakfast for 2,000 team members who had working all night to keep site operational for Black Friday sales.* Drove revenue boost / helped company save on transportation costs after working on 3-person team that proved clear need for site-to-home in addition to site-to-store initiatives to add revenue; analyzed data as part of business intelligence project. * Smoothed ruffled feathers of executives that were not able to ride on corporate jet by setting priority use procedures that gave more top-ranked senior leaders first choice; explained prioritization rationale to less-senior executives which helped ease tensions.