Lisa Lauenberg

Lisa Lauenberg Email and Phone Number

Founder and Principal @ Blackthorne99 Furnished Housing
Phoenix, AZ, US
Lisa Lauenberg's Location
Phoenix, Arizona, United States, United States
Lisa Lauenberg's Contact Details

Lisa Lauenberg personal email

Lisa Lauenberg phone numbers

About Lisa Lauenberg

What I do in a nutshell: I get things done! And done well. Visionary Director-level executive with 20+ years of comprehensive experience driving strategic initiatives, operational excellence, and cross-functional collaboration. Proven track record of leading large-scale transformations, managing multimillion-dollar programs, and delivering resilient business growth in dynamic environments. PMP and Six Sigma Green Belt Certified. Thrives while working within pioneering organizations that prioritize cutting edge technologies and attracting top talent to achieve a distinct competitive advantage. Regarded as an influential leader dedicated to building high performing teams and fostering a culture of excellence through intrinsic motivation and employee engagement. Lead daily operations for a team of 65, managing portfolios with budgets between $100M-$250M. Oversee stakeholder engagement, including collaboration with C-Suite (CIO, COO, CTO, CFO, CISO, CEO) for alignment on strategic initiativesPreviously bonded and security-cleared (various levels) with ADT Security; eligible to obtain Security Clearance as requiredDomains: Medical Device, Life Sciences, Airline, Transportation, TelecommunicationsProject Methodologies: Waterfall, Agile (Scrum/Kanban), IterativePPM Software: Adaptive Work/Clarizen, Clarity, Planview, Jira, MS Project, HP PPMMS Tools: MS Office Suite (PowerPoint, MS Word, MS Excel), Visio, SharePointCollaboration Tools: Zoom, WebEx, Teams, Skype, SlackAnalytics: Power BI, Tableau, Business Objects*BS, Business - IT Management - Nov 2022 *MS, Leadership & Management - Ant. Nov 2025*PMP® Certified - valid thru Sep 2027*Six Sigma Green Belt - Jan 2009*Lean Six Sigma - Dec 2010*Project Management Exp - over 20 years*Operations Management Exp - over 20 yearsActive PMP Certification# 1537122 issued by PMI® (Project Management Institute) since 2012 - valid through Sept 2027pronouns: she/her/hers

Lisa Lauenberg's Current Company Details
Blackthorne99 Furnished Housing

Blackthorne99 Furnished Housing

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Founder and Principal
Phoenix, AZ, US
Lisa Lauenberg Work Experience Details
  • Blackthorne99 Furnished Housing
    Founder And Principal
    Blackthorne99 Furnished Housing
    Phoenix, Az, Us
  • Verra Mobility
    Sr. Program Manager, Pmo - Commercial Services
    Verra Mobility May 2023 - Present
    Mesa, Arizona, Us
    Recruited by VP of PMO to spearhead strategic initiatives within Commercial Services and optimize vendor relations within Corporate Technology. Delivering exceptional results. Converted to FTE within 1 yr. •Completed intensive evaluation of HCM (Human Capital Management) vendors for full replacement of 14 legacy system. Provided Recommendations of Payroll, ATS, and HCM systems for CFO & Chief People Officer • Leading 5-year Roadmap across 4 projects with 5 vendors & 7 scrum teams to create unique Customer Portal to allow VRRM to reach long-term goals by expanding into New Segments with $60M TAM • Led executive-level strategic planning, collaborating with C-suite and SVPs to drive organizational priorities, streamline operations, and enhance customer success initiatives. Overhauled Vendor Relationship Management & Selection Process • Collaborated with Top 3 Rental Car Company over 7 modernization projects to collaboratively update VRRM systems for their digital transformation efforts • Mergers & Acquisitions: Spearheaded internal migration of T2 (acquired company) employees to enable Payroll & Insurance Open Enrollment in Parent company systems • Recognized by SVP for ‘Lead with Grace’ Award for providing constructive and actionable feedback during reviews • 2024 Innovation Megatrend Event o Selected as MaaS (Mobility as a Service) PMO Lead o Generated 9 New Innovation Ideas across 7 sectors o Proposal submitted to penetrate $18B TAM, targeting 5% market share
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  • Verra Mobility
    Sr. Project Manager, Pmo - Commercial Services
    Verra Mobility Jun 2022 - May 2023
    Mesa, Arizona, Us
    Lead Critical Initiatives for Commercial Services & Corporate Technology. Report to the Vice President of PMO• Oversaw Evaluation of Human Capital Management (HCM) vendor solutions to replace 14 existing applications with three new products– Payroll, ATS, and Primary HCM. Provided Recommendation of Payroll, ATS, and HCM systems for Stakeholders CFO & Chief People Officer• Transformed a disorganized, dysfunctional project which involved 5 internal applications and 4 external vendors. Formed a collaborative effort that united all nine into a truly cross-functional team who were then able to deliver a solution on time.• Successfully implemented new banking architecture that processes 300k CC & ACH transactions/$17M YOY via Web & IVR• Lead 1st M&A effort to create standalone Portfolio Company, migrating Payroll & Benefits functionality to parent company• Collaborated with other program managers to create standard templates for project governance
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  • Freelance
    Voice Over Artist
    Freelance May 2022 - Present
    Voice-over talent, professionally trained.
  • Lisa Lauenberg Actor / Producer / Writer
    Award Winning Professional Actor / Producer / Writer
    Lisa Lauenberg Actor / Producer / Writer Nov 2018 - Present
    Multi-Award winning Producer / Writer / Actor / Production Designer / Costume Designer including: Show Low Film Festival Oct 2024 - Lady Doctor * Best Featurette * Best Cast * Best Sound Paris Lady Moviemakers May 2024 - Lady Doctor * Best Short Human RightsFlagstaff Int'l Film Festival - April 2024 - Forever * Best Short FilmProfessionally Trained Actor by Maren Mascarelli & Isaac Byrne of Arizona Actors Academy
  • Blackthorne Bay
    It Manager/Director
    Blackthorne Bay Apr 2012 - Present
    Providing Strategic insights, Risk Assessment, and Optimization recommendations for Disaster Recovery Plans and operational improvements
  • Intuitive Surgical Ltd
    Information Technology Sr. Project Manager Pmo
    Intuitive Surgical Ltd Feb 2021 - May 2022
    California, 94086, Us
    Performed as a contractor bringing organization and subject matter expertise to the life sciences and healthcare industries. Report to the Director of Portfolio Resource Management.• Doubled the number of projects and programs being captured by upgrading software capabilities and improving the finance department's work capture and visibility within 5 weeks. • Served as the single POC for 50 PMs and 400+ resource managers during the Annual Budgeting Process. o Reviewed 480 projects, determining needs for talent and operational resources in scaling the company for growth.• Provide stakeholder management, working with vendors on testing expectations and managing performance.
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  • Delta Air Lines
    It Agile Business Consultant (Contractor)
    Delta Air Lines Aug 2017 - Apr 2020
    Atlanta, Georgia, Us
    Recruited for a newly created hybrid program and resource management role with Director level responsibilities to execute large-scale multi-phased IT software development programs. Delivered exceptional results based on impeccable communication, documentation, and stakeholder collaboration. Responsibilities included capital and operating budgeting, process management, technology vision, implementation, and operations oversight. • Oversaw 65+ direct reports, 12 dotted line staff, and portfolio of multimillion-dollar Agile programs• Delivered $100M+ in Agile projects within 1/10th of 1% total variance. • Drove strategic technical partnerships, overseeing API integrations to enhance product offerings as part of Delta's transformation to iCloud encompassing 80k employees and 15K contractors. • Created API marketplace for tech talent and developed project guidelines.• Achieved -$11.5M in tax credits for 2013-2015.o Service Recovery Resource Pool / Manage 60+ Resourceso Channel Servicing Resource Pool / Manage 13 Resources
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  • Delta Air Lines
    It Business Analyst (Contractor)
    Delta Air Lines Jun 2015 - Aug 2017
    Atlanta, Georgia, Us
    Here, I moved from PMO to Service Recovery to directly support 14 products, including the first Agile team and the first SaaS in the cloud. My responsibilities included financial analysis, budgeting, and IT project and resource management.• Collaborated with C-Level executives and other stakeholders, channel owners, oversight, legal, compliance, engineering, and airport security to create an international Win7 OS upgrade plan for a consistently evolving workforce and industry.• Converted an $8M project from SDLC (aka Waterfall) to Agile in mid-project.• Established a centralized body to create guidelines and institute formal portfolios for APIs within Delta, positioning the framework for multiple portfolios to develop consistent APIs in form, structure, and abilities. Large-scale Multi-phased IT Software Development Programs/Projects o Reservations Technology – VIPER: RebookMe Web App/Axis o API Marketplace o PaxTrack Dashboard Proof of Concept o Service Recovery Resource Pool / Manage 40-50 Resourceso Service Recovery Core Work Plan / Operations - ongoing
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  • Delta Air Lines
    Sr. Project Control Analyst (Pca)
    Delta Air Lines Apr 2012 - Jun 2015
    Atlanta, Georgia, Us
    I was hired to bring vision and direction to Delta's top 5 projects undergoing inefficiencies and operational issues. I managed 2 significant projects, including VIPER and Windows 7 OS upgrade for 47K personal computers, and oversaw 6 other intermediate projects. I was also the SME for HP PPM implementation into Delta IT, coordinating training and knowledge sharing across the PCA network. • Completed $50M projects with less than 1% variance. o Executed $21.3M project (VIPER Auto Cancels) on schedule with -0.4 budget variance.o Accomplished Sky Club Wi-Fi Transition under budget by $200K.• Recognized by senior leadership for transforming an underperforming $6.5M project by implementing a project plan, identifying project mischarges and improving technology inefficiencies. o Reduced expenses from $1/2M to $400K per month.o Created a team of 5 to address the defect list, decreasing half of the backlog, improving relationships with developers, and driving cohesive teamwork to move the project forward. • Worked with PMO and Project/Program Managers to assess and refine budget and financials across 2 programs, 18 projects, in excess of $130M funding total.• Identified 3 essential areas for process improvement, including labor, project planning, and requirements. Reduced labor cost by 30% within 3 weeks.• Detected gaps, facilitated improved communication to alleviate conflict, and resolved inefficient processes through training, instructional documentation, and collaboration. Large-scale Multi-phased IT Software Development Programs/Projects - including: *Reservations Technology Rebooking System (VIPER: Auto Cancels)*IT - Windows 7 OS Upgrade (47k+ computers)*Marketing - Sky Club Wi-Fi Replacement*Reservations Technology - VIPER: RebookMePMP® Certified Sept 2012
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  • At&T Mobility - Via Artech Information Systems
    Network Quality & Process Improvement
    At&T Mobility - Via Artech Information Systems Feb 2012 - Mar 2012
    Dallas, Tx, Us
    * Streamline processes for OSD. * Verify and document process changes. * Six Sigma Green Belt project - Develop DAS Maintenance Processes.
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  • At&T - Via Artech Information Systems
    Network Services / Construction & Engineering / Operations Support Desk
    At&T - Via Artech Information Systems Dec 2011 - Mar 2012
    Morristown, Nj, Us
    Created 24/7 Schedule for team to move to full serviceStreamlined Vendor Communication ProcessWorked with stakeholders and management to create & document new process for ticket handling.Project TeamCreated 20+ pieces of documentation and document library to centralize information.
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  • At&T
    Manager Network Operations Center And Project Manager
    At&T Feb 2006 - Apr 2011
    Dallas, Tx, Us
    Six Sigma Green Belt - Jan 2009Lean Six Sigma - Dec 2010Managed a high-end Technical Support group that handled Help-Desk to Help-Desk troubleshooting & ticket handling for Enterprise Level customers. Our group was responsible for resolving Network Connectivity issues for 99% of the Top Fortune 100 companies, most major Gov't agencies, and Public Safety. Up to 20 direct reports and shared management of 120.Technical Writing - Authored: * Escalation Interface Agreement - inter-departmental 'contract' for updates and escalations for Network Connectivity Tickets* In-Building Solution Ticket Handling Interface Agreement w/Network Teams - including 2 pages of IBS elements/terminology defined, troubleshooting flow-chart, expectations for ticket handling & escalation, and vendor interface.* Technical documentation for Outage Notification handling* Technical documentation for Maintenance Notification handling* Five-phased Migration Document (for transfering ownership of Outage Process from one dept to another)Process Management: I owned & managed Outage & Maintenance (Change Management) Notifications for four years, including a specialized team of 6 with cross-training across 100+ more. Project Management: Six Sigma Green Belt Project: Reducing Bad Call Volume into MMC - Original goal was 40% reduction in overall call volume. We achieved 48% reduction in the first six months. I was Project Initiator, Project Manager, Green Belt and key stakeholder.
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Lisa Lauenberg Skills

Process Improvement Telecommunications Program Management Vendor Management Troubleshooting Wireless Management Project Management Six Sigma Business Process Pmp Leadership Networking Change Management Microsoft Excel Cross Functional Team Leadership Integration Training Microsoft Office Project Portfolio Management Powerpoint Analysis Enterprise Software Operations Management Business Process Improvement Team Building Building Relationships Project Planning Problem Solving Capital Forecasting Software Project Management Strategic Communications Project Finance Forecasting Windows 7 Office 2010 Organizational Development Software Documentation Sharepoint Computer Network Operations Sdlc Team Leadership Technical Documentation Testing Project Control Mobile Devices Process Engineering Pmo Business Excellence Call Centers Business Analysis Agile Project Management Agile Methodologies Software As A Service Api Strategy Customer Relationship Management

Lisa Lauenberg Education Details

  • Western Governors University
    Western Governors University
    Management And Leadership
  • Western Governors University
    Western Governors University
    It Management
  • Devry Institute Of Technology
    Devry Institute Of Technology
    Electronic Engineering Technology
  • Wichita State University
    Wichita State University
    Genetics

Frequently Asked Questions about Lisa Lauenberg

What company does Lisa Lauenberg work for?

Lisa Lauenberg works for Blackthorne99 Furnished Housing

What is Lisa Lauenberg's role at the current company?

Lisa Lauenberg's current role is Founder and Principal.

What is Lisa Lauenberg's email address?

Lisa Lauenberg's email address is bl****@****ail.com

What is Lisa Lauenberg's direct phone number?

Lisa Lauenberg's direct phone number is +120646*****

What schools did Lisa Lauenberg attend?

Lisa Lauenberg attended Western Governors University, Western Governors University, Devry Institute Of Technology, Wichita State University.

What are some of Lisa Lauenberg's interests?

Lisa Lauenberg has interest in Billiards/pool, Education, Buell Blast Motorcycle, Disaster And Humanitarian Relief, Health.

What skills is Lisa Lauenberg known for?

Lisa Lauenberg has skills like Process Improvement, Telecommunications, Program Management, Vendor Management, Troubleshooting, Wireless, Management, Project Management, Six Sigma, Business Process, Pmp, Leadership.

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