Lisa Leatherby Email & Phone Number

Denver, Co, Us

Denver, Co, Us

-Manage the schedules and calendars of the Founder/CEO and other senior members-Coordinate and schedule meetings and conferences with internal and external partners-Onboarding & Offboarding Specialist-Lead project management efforts within the department, implemented branding strategies on a daily basis, and manage project timelines and budgets.-Handle confidential information and documents with discretion and maintain their proper organization

Boulder, Colorado, Us

• Led project management efforts within the department and cross-departmentally, organizing and leading meetings, tracking the team calendar on a daily basis, and managing project timelines. • Handled sensitive, confidential information and contracts in a discreet manner.• Managed and distributed marketing development funds that were awarded to 50+ retailers and monitored and processed department and expenses and budgets. • Served as the event manager and coordinator for the department and company-wide for the annual global sales meeting and company parties. • Worked in collaboration with Sales, Finance, Operations, and Product Development to drive on-time, under-budget goal completion. • Created, maintained, and worked to strengthen strategic partnerships with both agencies and vendors.• Served as the point of sale and store fixture ordering individual for 12+ representative agencies and 50+ retail locations. • Coordinated athlete travel, calendars, and order management, planned and organized trade shows, and led sample inventory management.

Boulder, Colorado, Us

• Served as the Warranty/VIP department manager, informing both production and design teams with the most current product defects. • Ensured a seamless repair process with the warranty warehouse and established and managed thorough ordering processes for 200+ key clients.• Worked in collaboration with the IT and Operations teams to ensure shipping and order deadlines were always met.

Boulder, Colorado, Us

• Handled all guest complaints in a timely, professional manner while maintaining a positive customer service experience for both consumers and accounts.• Met shipping date deadlines while working with strict cancel dates and ensured order accuracy. Notable achievements while in the position included: - Developed and maintained highly empathetic client relationships, earning an outstanding reputation among customers for the level of service provided. - Built and managed a VIP program ran in an efficient manner for 200+ accounts.

San Francisco, Ca, Us

• Provide wide-ranging motivation for 5+ associates at any given time, ensuring the achievement of the highest sales possible and completion of opening and closing store duties. • Organized floor merchandise in a manner to create an interactive, engaging customer experience and led in terms of inventory management. • Worked to resolve a variety of customer complaints in a timely, professional manner to maintain the customer’s level of satisfaction and loyalty. • Served as the stockroom team manager, overseeing all shipping and receiving. Notable achievements while in the position included:- 5x recipient of the "Catch the Spirit" award given to the associates that have shown character, hard work, and a positive attitude in their work environment.