CLIENT: J.Crew• As apart of the PMO team I collaborate with both my JLL colleagues and the client to ensure the program is running efficiently, create new processes/policies that will help improve the program, work to resolve any issues that arise, coordinate with all necessary departments to stay on track with projected store openings.• Check-in with PM’s weekly to get updates on project statuses, discuss any roadblocks, go over upcoming construction start dates and turnover dates, get feedback on processes improvements.• Lead the permitting efforts for all stores by coordinating with the Expeditors, AORs and GC, ensuring all documentation needed is provided, schedule release dates are being met and notifying the client if there is a delay.• Point of Contact for LL providing them updates on permit status, construction start/schedule, discussing lease obligations, etc.• Daily working in Smartsheets to record, verify and update data.• Manage site survey & asbestos testing vendors scheduling for all necessary sites. CLIENT: Microsoft • Lead the documentation standards for the project ensuring proper naming convention, training all new suppliers and/or employees on Teams folder structure, copying all documents over to JLL Clarizen project files.• Worked alongside colleague to lead Digital Transformation efforts by managing the clients vendor Newcomb & Boyd and collaborating with various dpts within Msft to ensure we are planning for all technology needs and documenting the process for new campuses to come.• Managed the Site Security, Small Scope GC and Grounds Maintenance vendors for the campus.• Created and managed the site tour process for all visitors requesting tours of the 90 acre campus.• Work with Microsoft COMMS team to navigate through community concerns/questions.• Setup and update the Supplier Sharepoint site. The site is a quick access guide for suppliers to view onboarding info, project contacts, invoicing process, stakeholder info, etc.

• General administrative duties for VP of Redevelopment and Project Director(s), including preparing budget increase request, managing consultants working on redev projects, arranging travel and monitoring tenant lease critical dates.• Tracking and reporting on actual vs. budgeted expenditures for 20+ projects• Preparing architectural, civil engineering, land use, traffic & attorney contracts, seeing it through execution• Assembling RFPs, bid packages plus summaries of submissions• Assist legal with processing for options, new lease and renewals• Submitting invoices and pay applications• Maintaining project library• Updating project summaries, meeting minutes, and other reports

• Provide administrative and management support for a portfolio of 19 shopping centers located in the Georgia and Northeast of the US.• Acts as a liaison between property manager, tenants and subcontractors for contract fulfillment and tenant relation issues. • Prepare legal packages for attorney and requests dispossessory/eviction filings actions against delinquent tenants.• Prepare and distribute tenant improvement allowance packages, check requests and other documentation for upper management to review. • Manages and approves all invoices related to management of properties through Avid (invoice management system).• Drafts and distributes all contracts, warranties, and lien waivers and forwards to vendors for jobs to be completed within shopping centers.• Complete monthly collecting of tenant accounts and enter AR notes for any open balances. • Prepare and review monthly management and budget variance reports.• Provide review/approval of all invoices for payment and tracking against the budget in accordance with the company authorization matrix.• Assist in the bidding process for major bulk contract services (e.g. porter/sweeping, landscaping, security etc.).• Assist with major & capital projects, equipment replacement, retrofit and enhancement, and other initiatives. Review bids and track to completion.• Contact service providers regularly to discuss performance issues, contract issues, bid status etc. Prepare and review service contracts.• Assist the region in tenant lease review for obligations, reciprocal easement agreements and development agreements.• Assist in forecasting, scoping and execution of both repair maintenance & capital budgets. Determining capital expenditures including renovating or upgrading (e.g. energy efficiency, building facade, lighting, signage, landscaping etc.) major structural improvements. Track, analyze both and provide necessary reporting to senior management.

• Provide administrative support to a team of 7 recruiters and account managers.• Weekly candidate timesheet management which included making sure time was entered weekly and the client's are approving in a timely manner.• Daily DAR report tracking my teams performance.• Run background screens and schedule drug test for applicable candidates.• Answer multi-line phone system...up to 500 calls a day.• Make sure all candidates are compliant with state and federal tax form requirements.• Process all request related to payroll, benefits, referral fee issuance, client relations, and billing.

• Provides administrative support for a portfolio of 12 shopping centers located within the Atlanta area.• Drafts and distributes all correspondence delivered to tenants, vendors, and corporate satellite offices. • Acts as a liaison between property manager, tenants and subcontractors for contract fulfillment and tenant relation issues. • Prepares legal packages for attorney and requests dispossessory/eviction filings actions against delinquent tenants.• Prepares and distributes packages to collection agencies for tenants who have been evicted for non-payment of rent.• Prepares and distributes tenant improvement allowance packages, check requests and other documentation for upper management to review. • Manages and approves all invoices related to management of properties through Avid (invoice management system).• Drafts and distributes all contracts, warranties, and lien waivers and forwards to vendors for jobs to be completed within shopping centers.• Collects payments from tenants, codes and forwards to lockbox for processing.

• Assisted executives in managing business relationships in a corporate environment. • Assisted HR Consultant with filing, new hire information management and registration with the state. • Entered employee information into company system.• Arranged and booked travel arrangements for the executive team and managed calendars.• Responded to electronic correspondence in a timely fashion.• Entered expenses into “Officedrop” program and managed expense reports.• Provided information to incoming calls and responded to internal requests in a timely manner.• Handled confidential coordinated safekeeping of all confidential material.