Lisa M Biles Email & Phone Number

Oklahoma City, Oklahoma, United States

• Collect, review and manage all loan documents for compliance and accuracy. • Management of processing and preparing loan documentation for renewals, extensions, and closings.• Development of reporting, notices, and board reporting.• Provide customer service, resolve queries, and facilitate processing of payments for bank and loan customers. • Identify flood determination, pulling credit reports and understanding of bank compliance.• Execute mortgage filings, mortgage releases, compliance documentation, ordering title reports and setting up appraisals.• Audit of all loan documents for accuracy including verifying documents have been received, signed, dated, returned and initiated properly. • Build and facilitating board reports.• Assist in maintenance and further management of loan files.• Communicate with customers, executive leadership and board of directors on reports and audits. • Continue building on current industry knowledge and best practices for compliance, auditing and management of loan documentation as well as assist with growing the bank’s presence and goals.

Lawton, Oklahoma Area

• Attained Secret-level Security Clearance.• Performing high-quality program and contract management to support government contract.• Developing program and contract management duties such as task plans, budget estimates, travel requests, status reports, and creating supply requests. • Processing of subcontractor invoices and allocating funding and work hours for subcontractors. • Maintaining and operating employee’s years of service, processing new hires and terminations, and maintain filing of all policies and procedures for employees. • Defining supply requests including aligning costs, managing budget, maintaining expenditure reporting, and placing supply orders.• Balancing the “manpower cost authorization matrix” including daily archive of all tasks for management and governmental review.• Compiling and managing the company phone bill for management of charges and payments. • Maintaining long-range plan for overall cost analysis.

Lawton, Oklahoma Area

• Duties included creative development and placement of displays, processing payments, initiating and receiving credit applications, checking-out customers, and providing expert customer service which includes advising and assisting customers with the selection of the perfect fragrance.

Lawton, Oklahoma Area

• Processing of task assignment memorandums and contractor items.• Managing and maintaining weekly activity reporting, building and reviewing the total resource report, and maintaining travel expenditures. • Producing personnel slot roster for management and producing actual versus allocated reporting.

Snyder, Okla

• Acting new accounting officer and head cashier with duties such as receiving business and personal deposits, and processing bank loan payments.• Processing of invoice and check requests for customers and businesses. • Maintaining and balancing of bank deposits and expenditures.• Maintaining and balancing of bank vault on a daily and weekly basis.• Responsible for vault oversight, accessing and distributing vault money, vault lock-up, and prepping vault for next business day.• Retrieving statement archive items for bank customers and staff. • Always providing key customer service on behalf of the bank to the community.

Snyder, Okla

• Owned and operated personal nail and gift salon for two years. Duties included daily operations and management of the business from entrepreneurial focus of gaining incoming clientele, monitoring business expenditures, purchasing business needs including gift selection, business marketing, and was also head nail technician for the company.

Snyder, Okla

• Owned and operated DHS-certified home daycare for more than four years, caring for on average eight children by providing a safe, organized environment, planned daily meals and snacks, and education-based learning opportunities such as crafts, singing, counting, etc.