Lisa Leutem Email and Phone Number

Samantha Moe and Associates provides continuing education, advanced training, and parent coach certification for professionals who support intense kids and their families.

Coordinated MSA and vendor approval negotiations for transitioning accounts from GfK to Ipsos.Collaborated on parallel test designs/projects and led teams through implementation.Wrote proposals and priced renewals and add-on research option for accounts ported to Ipsos.

Directed all aspects of complex studies, employing multi-mode survey methodologies, complicated quota/sample balancing and weighting schemes.Led contract renewals for tracking studies - multiple year repeat clients.Managed client enterprise-wide web reporting portal with complicated hierarchy for 3000+ employees with varying permissions.Built and maintained client relationships - always clients' first call for questions/requests.Led cross-functional teams of researchers, operations personnel, data scientists and vendors in design and testing through results delivery.Conducted data analysis (with SPSS and Survey Reporter) and wrote insightful reports. Regularly fielded client one-off requests for better understanding of results. This responsiveness aspect was often mentioned in clients' high satisfaction feedback for my accounts.Regularly presented study results to clients, led client meetings around strategy and program design.Leveraged best practices and critical thinking to anticipate and correct issues or create innovative solutions for successful program completion.

Managed/conducted all research project phases - from design through reporting.Led a cross-functional team of five in-house personnel and numerous vendors.Prioritized workflow across all projects in-house.Developed project specifications and pricing for proposals. Solicited all bids from vendors.