Lisa Maines phone numbers
An experienced and accomplished IT Professional with a progressive career spanning 20 years in Senior IT Leadership and Transformational Change Roles, with a reputation for leading and developing high performing teams, delivering quality outcomes and change at pace. Key Achievements:• Designed and implemented an ITAM office as part of the office of the CIO across multiple geographies, the purposes of stabilising and streamlining core business processes, joining financial, contractual and inventory functions to reduce risk and avoid cost• Architected and led an effective change and communication programme which supported a £35m ERP business transformation programme for 3000 users, across multiple geographies• Implemented a digital employee initiative to modernise Britvic. Delivering yammer, conference technology, meeting spaces, BYOD and exploitation of O365 for business• Ran a successful change programme for end user computing, resulting in 3000 users across multiple geographies receiving new hardware and an MS OS software upgrade• Set up an industry standard service management function (50 people) which has become the foundation for Britvic’s service management approach, successfully outsourcing end user computing and application support services, including TUPE transfer • Integrated IT Services and process model into an acquired business in Ireland, creating the IT blueprint for future acquisitions• Established a Strategic Vendor Management function, driving significant business & partner value within a £15m portfolio of contracts, recognised by Forrester Research as best in class
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Managing DirectorLivingstoneSolihull, Gb -
Managing DirectorLivingstone Dec 2023 - PresentLondon, Gb -
Head Of Global Delivery & Customer SuccessLivingstone Feb 2022 - Dec 2023London, Gb -
Head Of Global Customer SuccessLivingstone May 2021 - Mar 2022London, Gb -
Head Of Business Strategy & PartnershipsLivingstone Sep 2020 - Jun 2021London, Gb -
Director Of OperationsP W Maines Limited Aug 2020 - Present
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Governance DirectorSamgarde Jan 2017 - Aug 2020
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Head Of It Governance, Risk & CommunicationBritvic Plc Mar 2015 - Jan 2017Hemel Hempstead, Hertfordshire, GbAccountable to the CIO for IT governance including asset management, change, risk, audit and IT Security. Responsible for creating an ITAM office, with the purposes of stabilising and streamlining core business processes, joining financial, contractual and inventory functions. Transformed ITAM process and ways of working, ensuring 100% compliance and optimisation of software and hardware asset license agreements, with sustainable target operating model and core business process and metrics in place Managed audit defence programmes, resulting in significant cost avoidance Accountable to Audit Committee (Board) to ensure all cyber security risks are managed to acceptable levels, leading and designing a global cyber security awareness programme As part of the overall digital transformation programme, defined the user adoption workplace programme, driving a step-change to digital collaboration and productivity Managed the change advisory process for all IT related change, protecting the live environment and ensuring minimum risk and disruption to the business -
Head Of Vendor Management OfficeBritvic Plc Jun 2011 - Feb 2014Hemel Hempstead, Hertfordshire, GbResponsible for creating a Vendor Management Office (VMO) function within IT as part of the Office of the CIO working in partnership with Forrester Research incorporating a VMO toolkit which included governance, risk management, performance and contract management and partner innovation, with key performance indicators in place to monitor effectiveness of contracts with a value of over £15m per annum Formed a VMO Team through talent management and capability management Implemented Vendor contact strategy including Executive sponsorship at Board level Created a vendor on-boarding programme enabling partners to better understand Britvic business strategy and IT annual operating plan Established collaborative relationships with Procurement and legal teams -
Head Of It Service DeliveryBritvic Plc Oct 2007 - May 2011Hemel Hempstead, Hertfordshire, GbLed an IT Service Delivery function with ownership for end to end IT support and services which included service desk, end user compute and application management, delivering results through effective utilisation of resources which met customer and company requirements, accountable for operational expenditure budget of £19m per annum. Defined and implemented the post implementation target operating model which supported the business, stabilising SAP & Siebel applications across 3000 global users Developed relationships with senior business stakeholders to ensure customer requirements and service levels were balanced between benefit versus cost and managing the performance of 3rd party partners ensuring delivery and adherence to contracts/schedules Transitioned internal IT service desk & end user compute to outsourced service provider, including TUPE transfer as well as managing the exit of incumbent 3rd party application management provider and transitioned the service to new 3rd party off shore service -
Programme Change ManagerBritvic Plc Feb 2004 - Sep 2007Hemel Hempstead, Hertfordshire, GbReporting to Transformation Director with responsibility for architecting and leading a change and communication programme which supported a £35m ERP implementation across the business for 3000 users in multiple geographies, providing change management expertise and developing the overall change strategy, guiding principles plus enabling tools, templates and techniques. Developed and directed appropriate change activities, mentored by Deloitte partner, that addressed key barriers to transformation including adoption and stakeholder management Responsible for identifying risks and issues that impeded progress from a people and change perspective, work with programme members to ensure mitigating actions in place Assessed readiness for, and understand/manage impact of business transformation programme for all key stakeholder groups.
Lisa Maines Skills
Lisa Maines Education Details
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The University Of ManchesterHistory -
Sir Wilfrid Martineau School
Frequently Asked Questions about Lisa Maines
What company does Lisa Maines work for?
Lisa Maines works for Livingstone
What is Lisa Maines's role at the current company?
Lisa Maines's current role is Managing Director.
What is Lisa Maines's direct phone number?
Lisa Maines's direct phone number is +4475482*****
What schools did Lisa Maines attend?
Lisa Maines attended The University Of Manchester, Sir Wilfrid Martineau School.
What skills is Lisa Maines known for?
Lisa Maines has skills like Outsourcing, Transformational Change Leadership, Stakeholder Management And Communication, Senior Operational Leadership.
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