Lisa Malmberg work email
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Lisa Malmberg personal email
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I am an experienced Implementation Manager with a demonstrated history of working in the information management industry. I am a strong program and project management professional skilled in Customer Service, Coaching, Document Imaging, Document Management, and Business Process Improvement.I am a detail oriented problem solver, passionate about working with and bringing together key stakeholders, finishing projects on time and under budget.I have telecommuted for the past 5 years and traveled as needed for training and customer meetings. I am comfortable working independently or in a group setting.
Home
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RetiredHome Feb 2022 - Present
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Project ManagerTeksystems Aug 2018 - Feb 2022Raleigh-Durham, North Carolina Area -
Implementation ManagerIron Mountain 2016 - 2017Raleigh-Durham, North Carolina AreaI managed national and global projects, delivering records and data protection in compliance with industry regulations and individual client requirements. I supervised the closure of accounts, coordinating accounts payable, customer contacts, operations, and logistics. -
National Implementation ManagerRecall 2012 - 2016Raleigh-Durham, North Carolina AreaI executed 4 – 6 national and global projects concurrently, delivering records management, data protection, and secure destruction in compliance with industry regulations and individual client requirements.I implemented strategy, design, deployment, and evaluation of projects, physically moving over 4M records from multiple vendors to 1 vendor and tracking system.I reviewed contracts with sales teams and clients, ensuring project compliance with contractual obligations and smooth communication and transition of business.I worked with clients to create account structures and data fields in agreement with their requirements, enabling retention policy compliance within industry regulations.I planned and hosted weekly meetings with key stakeholders, providing project milestone updates through structured reporting.I customized reporting tools, delivering status and risk reports to key stakeholders with client and project specifications. -
Client Support/ Success ManagerRecall 2009 - 2012Raleigh-Durham, North Carolina AreaI served as Customer service leader managing a national customer portfolio, supporting document management, data protection, and secure shred services. Client industries included legal, healthcare, financial, pharmaceutical, and insurance.I exercised customer service skills, facilitating open dialog between the client and the company, establishing close and trusted relationships with clients, increasing overall customer retention.I prepared for and participated in biannual client business reviews, discussing yearly spend, service performance, and current business.I researched billing disputes, posting credits or debits, meeting a reconciliation standard goal of 30 days.I organized and held calls with internal and external stakeholders, driving client project initiatives.I mentored peers and trained end users, increasing an understanding of available resources.
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Account ManagerRecall 2006 - Mar 2009Raleigh-Durham, North Carolina AreaIncreased client security and minimized risk by exercising company best practices for information management, including physical document storage, data protection solutions, and secure shredding services.
Lisa Malmberg Skills
Lisa Malmberg Education Details
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Bachelor Of Science - Bs
Frequently Asked Questions about Lisa Malmberg
What company does Lisa Malmberg work for?
Lisa Malmberg works for Home
What is Lisa Malmberg's role at the current company?
Lisa Malmberg's current role is Experienced Project Manager | Execute Projects on National and Global Scale | Delivering Quality Solutions.
What is Lisa Malmberg's email address?
Lisa Malmberg's email address is lm****@****ems.com
What is Lisa Malmberg's direct phone number?
Lisa Malmberg's direct phone number is +140469*****
What schools did Lisa Malmberg attend?
Lisa Malmberg attended Gannon University.
What skills is Lisa Malmberg known for?
Lisa Malmberg has skills like Customer Relations, Customer Service, Records Management, Document Management, Account Management, Process Improvement, Information Management, Change Management, Team Leadership, Team Building, Business Analysis, Customer Satisfaction.
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1aol.com -
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1comcast.net2 +140994XXXXX
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Lisa Malmberg
United States1hawaii.rr.com
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