Lisa Marcus Email & Phone Number

Bainbridge Island, WA, US

Dallas, TX, US

• Senior Project Manager with the following key responsibilities:
• Work with internal PMO to implement and manage delivery best practices and project governance, including intellectual property and documentation collateral designed to facilitate rapid deployment solutions
• Manage global teams in the delivery of internal product development and customer-specific solutions
• Manage and administer a time-phased resource plans
• Manage integrated project schedules
• Manage project financial forecasts

Stamford, Connecticut, US

• Project Manager with the following key responsibilities:
• Managed global teams in the delivery of internal product development and customer-specific solutions
• Managed and administered a time-phased resource plans
• Managed integrated project schedules
• Managed project financial forecasts
• Facilitated assurance reviews to identify opportunities for improvement

Stamford, Connecticut, US

• Key Responsibilities:
• Facilitates Blueprint Workshops to define the business process and requirements
• Manages functional and development teams in the configuration of customer-specific solutions
• Manages test strategy development, planning and logistics, as well as execution
• Provides ongoing support after implementation of the solution
• Facilitates assurance reviews to identify opportunities for improvement

Chicago, IL, US

• Key Responsibilities:
• Facilitated Blueprint Workshops to define the business process and requirements.
• Conducted feasibility studies at the customer’s site.
• Prepared, configured, and confirmed the customer-specific solution.
• Managed test strategy development, planning and logistics, as well as execution
• Provided ongoing support after implementation of the solution.

Carmel, Indiana, US

• Key Responsibilities:
• Provided functional consulting forGyanSys clients
• Assisted proposals and Statements of Work, system demonstrations, and Client Service Offering presentations
• Identified future opportunities for GyanSys Sales team

• Key Responsibilities:
• Managed full project implementation from Blueprint through Go-live and Support
• Conducted blueprinting sessions
• Managed execution of Realization activities including configuration, functional documentation, and testing
• Directed and executed integration testing, cut-over planning, and post go-live support.
• Participated in assurance reviews to identify opportunities for improvement.

Blue Bell, PA, US

• Key Responsibilities:
• Provided functional consulting to Linx/AS clients
• Assisted in the preparation of Statements of Work, proposals, and system demonstrations
• Identified future opportunities for Linx/AS Sales team

Raleigh, NC, US

• Implemented Application Support Resource Management to capture and report total application support cost for NC Department of Transportation Information Technology Division utilizing SAP-PS and CATS. Implementation.
• Configured PS Module enhancements for operative structures, including Networks and Network Activities, as well as configuration for CATS integration
• Analyzed and troubleshoot production system
• Produced technical documentation, including detailed design documents and technical specifications for post-implementation enhancements, test scripts and business process procedures
• Provided end-user support to approximately 400 Information Technology employees, including 100 Information Technology Project Managers, as well as to over 150 users in statewide districts and divisions utilizing PS to.
• Conducted ongoing end-user training and workshops, as well as presentations and demonstrations for upper management

Raleigh, NC, US

• Conducted instructor-led training for approximately 400 end-users in CATS and 50 Information Technology Project Managers in the SAP-PS solution for Information Technology Project Management Tools and Practices (PMTP)
• Developed training curriculum and all related training materials
• Documented Business Process Procedures
• Managed and coordinated all training logistics
• Collaborated on the design and development of the 'Project Assistant', an online resource for managing Information Technology projects at NCDOT

Raleigh, NC, US

• Developed the training curriculum and all related training materials for the implementation of the Fuel Tax Compliance System (FuelTaCS), a system designed to provide the Motor Fuels Tax Division a means to gather and.
• Delivered FuelTaCS end-user training to over 300 Enforcement officers
• Conducted end-user training in Microsoft Office 97 applications, including Word, Excel, Access and PowerPoint
• Provided end-user support in Microsoft Office 97 applications

Raleigh, NC, US

• Developed concept and compiled content for the DMV and NCDOT Human Resources websites
• Managed enhancement requests and updates for customer websites
• Collaborated on the redesign of the NCDOT website

Raleigh, NC, US

• Published several DMV publications, including the NC Driver’s Handbook, the Spanish NC Driver’s Handbook, and the North Carolina Newcomer’s Guide
• Collaborated on concept and managed public service marketing campaign to promote compliance for the emissions inspection program. PSA won American Association of Motor Vehicle Administrators (AAMVA) International.
• Created and managed the quarterly release of Motor Mouth, an internal newsletter distributed to over 1500 division employees

Bachelor Of Arts (Ba), Political Science And Government

Liberal Arts And Sciences/Liberal Studies