Lisa Marriott Email and Phone Number

• Provided quality customer service through consistently demonstrating a friendly approach, ‎fulfilling customer’s needs and wants, upselling additional products• Advanced in cash handling and register operation experience• Effective relationship management skills by working cooperatively in a team environment• Arranged rosters and staff training• Managed customer accounts, arranging invoices, updating records and following up ‎outstanding payments• Resolved all customer complaints thoroughly and responsibly and ensuring Fairways brand ‎image was not impacted

• Promoted the business and services to potential customers• Provided timely, courteous and effective customer service to all customers• Answered questions and provided information and suggestions to customers about menu ‎options• Handled complaints in a way that left customers satisfied and loyal to business• Co-operated and communicated with fellow team members• Met daily sales and time targets• Attended team meetings to discuss process improvement

• Advised customers on various service and product options, prices and inclusions• Resolved issues with service delivery including complaint resolution• Presented information to existing and prospective customers• Retained and deepened customer relationships through quality needs-based conversations

• Assisted customers with enquiries and purchase needs ‎• Cash handling, EFTPOS, promotional offerings• Actively participated in promotional programs and initiatives• Adhered with company’s retail policies and procedures• Co-operated and communicated with fellow team members

• Provided advice of availability, discounts, pre-orders of stock• Answered questions and provide information and suggestions to customers• Handled purchases in cash, credit cards and vouchers as per company policy• Operated cash register and ensure high level of accuracy and honesty• Maintained knowledge of various products and services, current promotions and offers ‎available to customers• Followed policies and procedures of the company