Lisa Matto Email and Phone Number

An administrative and customer service specialist with in excess of 26 years’ experience in the finance, retail and health sectors.Excellent general office admin skills. Organisation and PA experience includes coordination and booking of team meetings and related venue and travel arrangements.Computer Skills include producing and building MS Excel spread sheets, producing MS Word reports and correspondence, and designing MS Powerpoint presentations. Customer service experience includes interfacing with professionals, managers, patients, retail customers and creditors to assist with problem resolution and service direction according to needs.HR/payroll experience includes rostering professional staff, processing timesheets and weekly payroll using HR system software. Finance skills include payment of creditors, processing accounts payable and Medicare rejects, and invoicing. Able to generate new ideas and find better ways to solve problems and complete tasks as evidenced by two awards for introducing efficiency procedures.

Help manage the Business to make a profitManage Accounts Payable with sales over $1M Identifying and maintaining 13,000 different lines Developing relationships with 50 suppliersAble to obtain reports to identify bestselling lines by category and suppliers and order stock accordinglyStaff RostersProcess pays to staffLiaising with CreditorsCustomer Service

Customer Service with PatientsWorking in a team to ensure we achieve Store BudgetConsult with Patients to obtain information regarding their eyesight and offer technology to improve their knowledge of their eyes and to obtain this information for the Optometrists

Produce Excel spreadsheets for RM to assist in business decision making Communicate and organise responses from Mangers and follow upOrganise and communicate team meeting functions