Manages the local office area directorate programme activity in Shetland, Grampian,Tayside and Fife, ensuring the provision of credible and consistent support todesignated health and care statutory bodies takes place. Builds and maintainseffective relationships both internally and externally, at all levels within the public andthird sector and within community groups, to ensure successful collaborative working.Recruits, leads, motivates and develops staff both within and out-with the area team.Provides expert advice and guidance to internal and external stakeholders onapproaches and methods of community engagement. Writes reports, sets agendas,chairs meetings, challenges where appropriate, clear and concise decision-maker.Leads and delivers on national programmes of work. Interprets and implements theorganisational and national strategies and policies. Lead, and continues to leadteams, through organisational change. Shares best practice, contributes to thedevelopment of regional and national work plans, supports networking and researchand promotes skills and knowledge development across all relevant stakeholders.

Responsible for developing the awareness and growth of the organisational across Scotland. Developed various income based events within the region and formed new relationships to secure regular funding. Re-wrote and re-costed sponsorship packages in order to attract the corporate market, focusing predominantly on PR opportunities and ‘selling’ the benefits such as increased exposure and raised company profiles. Event management, developing new fundraising ideas and projects, marketing and public speaking. Involved in the development and implementation of a 3 year business plan in conjunction with national directives. Responsible for staff recruitment and retention. Wrote and managed budgets, received tenders and a strong advocate for the organisation.

Strategic based role around similar services provided in the North East of Scotland. Remit incorporated the entire Thames Valley area which encompassed Buckinghamshire, Oxfordshire and Berkshire. Involved in the planning and contingencies of the first aid at the Olympics and involved at Senior Management Team meetings with regard to emergency response and fire/flood rescue. Worked with BEAR motorway maintenance on developing a service which provided support to members of the public caught up in gridlock situations on the English motorways. Worked in conjunction with the Ambulance Service looking at ways in which to support them and secured lucrative first aid contracts with them and various other organisations including Ascot and Henley. Responsible for the management of around 300 volunteers and numerous staff. Event management. Recruitment and retention of staff. Wrote and managed budgets, prepared and submitted tenders, compiled reports and service level agreements and received and compiled business cases.

Responsible for the Emergency Response and First Aid at public events services for the Grampian area. Involved in advocacy, marketing and profile raising for the organisation. Developed and maintained relationships to enable successful joint partnership working. Developed a 'Meet and Greet' service for Aberdeen Royal Infirmary. Secured first aid contracts. Completed risk assessments. Involved in event management. Responsible for volunteer recruitment, retention and training. Extensive people management involvement. Budget maintenance and report writing. Part of the swift water rescue team which attended the flooding in Gloucester in 2007. Successfully gained membership to the Foreign Commonwealth Office’s Psycho-Social Support Team who work in conjunction with the British Red Cross, offering psycho-social support to British citizens caught up in conflict or disasters abroad.

Primarily centred on communication and people management which included the handling of members of the public, outside agencies and organisations and joint working with social work and various legal authorities. Mediation, accident and criminal investigation, extensive administration, IT, law and court involvement and various adhoc duties.