• Worked closely with Dairy Center clients renting space to ensure 20 – 300-person events run smoothly and that clients are pleased with their experiences; liaise with clients and Dairy Center management about issues and needs; manage the logistics of shows, receptions and other events; assist patrons attending events as needed.

• Work with nonprofit clients on marketing strategy, graphic design, event production, and fundraising to achieve business goals, increase brand awareness, and drive productivity. • Create print and web pieces including postcards, brochures, programs, ads, and posters using Adobe Suite.• Manage performing arts shows and events for up to 2,800 attendees, working with vendors, venue liaisons, and staff/volunteers to ensure smooth execution.• Orchestrate website launches and social media campaigns that have generated new business for clients.• Drafted successful grant applications, raising more than $500,000 dollars for various nonprofit organizations.

• Collaborate with licensed Financial Advisor, business partners, and company headquarters to serve 300 client households and assist with complex financial, legal, and other sensitive issues. Personally ranked in top 25% of firm for client satisfaction based on national survey results.• Execute, market, and present at 10 business events annually including regional company trainings, client appreciation events, and seminars. Reinvented client and community-member engagement strategy.• Increased profitability 15% by seeking opportunities through referrals, local businesses, and events.

• Ran 12-day performing arts festivals with 20 artists/groups in nine Boulder venues.• Reinvented festival marketing plan to reflect the modern consumer: put all information online (schedule, show descriptions, tickets), made event resources mobile and download friendly; partnered with media company to get reviews and compelling photos and video on social media, driving interest and increasing sales by 25%.• Supervised festival branding; created marketing materials resulting in clear and direct messaging to customers.• Secured venues, negotiated pricing; decreased venue budget by $1,000 (maintaining same number of venues).• Worked closely with vendors, built relationships with local businesses and acquired in-kind donations.• Communicated with the City of Boulder about regulations and acquiring necessary permits to assure compliance.• Recruited, hired and supervised a 20-person staff and over 30 volunteers; liaised with board of directors: resulted in well-run event with excellent internal communication.

• Worked closely with Dairy Center clients renting space to ensure 20 – 300-person events run smoothly and that clients are pleased with their experiences; liaise with clients and Dairy Center management about issues and needs; manage the logistics of shows, receptions and other events; assist patrons attending events as needed; manage on-site café.

• Worked collaboratively to manage will-call for shows with up to 2,800 patrons resulting in well-run events.• Troubleshooted and handled difficult ticketing and patron issues while following Denver Center procedure and policies.• Sold tickets, served as point-of-contact and provided excellent customer service.

• Planned logistics and managed day-of operations for all events; supervised 52 volunteers (100% retention rate); planned and managed donor galas and silent auction, increasing revenue by 30%.• Built and maintained website; orchestrated online presence; authored marketing descriptions for shows and patron surveys; prepared mass marketing emails. Efforts resulted in an increased social media following, larger email list and more user-friendly website that saved the organization $700/year.• Designed and created all marketing material. Saved organization $4,000/year by taking on graphic design tasks.• Processed over $250,000 worth of annual sales/donations; tracked over 2,500 annual ticket sales; accommodated over 1,000 annual customers by phone, online and in person; revamped and simplified ticketing system, saving time to focus on marketing, development and programs.• Oversaw finances and payroll; streamlined credit card processing system, saving organization $1,000 dollars/year.• Completed over 30 successful grant applications, raising over $400,000; co-authored letters, raising over $60,000.

• Oversaw ticketing will-call during shows with up to 500 people; sold tickets and merchandise; served as point-of-contact for theater patrons; provided administrative assistance to development, marketing and artistic department staff.

• Planned events/activities: international penpal program, art workshops, music trivia, outdoor trips and basketball, providing opportunities for relationships to grow.• Managed caseload of over 60 adult and youth matches by maintaining contact with volunteers, children and guardians (phone, email, in person); facilitated communication between parties with a focus on child safety.

• Coordinated logistics for a three-day, over 500-person international academic conference: arranged travel and lodging, created program, provided customer service, liaised with catering vendors. Sparked interest in event management, built skills in fast-paced event setting and created meaningful professional connections.