Lisa Mccorkle, Ph.D. Email and Phone Number
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Lisa Mccorkle, Ph.D. personal email
Lisa Mccorkle, Ph.D. phone numbers
With a background in design thinking, new product and UX/UI design, user experience research, and learning experience design, I apply evidence-based methods to help teams work collaboratively towards the innovative design and successful implementation of human-centered solutions. At Blue Cross NC, I focus on leading the design, development, implementation, evaluation, and adoption of effective and engaging solutions that drive improved performance and increased productivity, curiosity, and creativity, helping people perform their best work and develop professionally. Areas of expertise include human-centered design, design thinking, human factors engineering, human-computer interaction, user interface design, usability assessment and testing, human performance research, user-centered web design and development, mobile application design, training, and instructional interactive multimedia design and production.
Blue Cross Nc
View- Website:
- bluecrossnc.com
- Employees:
- 4989
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Sr. Manager, Learning Innovation And Quality AssuranceBlue Cross Nc Jun 2022 - PresentDurham, North Carolina, United States• Lead the Learning Innovation and Quality Assurance team in driving and supporting innovative approaches and strategies to workforce development and talent management at Blue Cross and Blue Shield of North Carolina.
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Learning Innovations LeadBlue Cross Nc Jan 2019 - Jun 2022Durham, North Carolina• Plan and lead innovative approaches and strategies to learning design, deployment, and delivery at Blue Cross and Blue Shield of North Carolina.• Develop and implement a structured innovation program that enhances the learner experience and increases workforce performance by leveraging market-leading and research-based learning principles, approaches, tools, and technologies.• Drive user-centered research and design thinking methodologies in the Blue Cross NC Learning Design & Delivery Center of Excellence to enable organizational agility, innovation acceleration, continued improvement, and effective outcomes.• Lead the organizational development initiative to develop a data-driven culture and increased data literacy and data acumen at Blue Cross NC. • Lead Innovation Labs to design, workshop, deploy, and evaluate new solutions for supporting workforce learning, skill development, and performance improvement. Solutions include virtual reality learning simulations, augmented reality learning games, digital credentials to recognize accomplishments in skill mastery, and personalized learning recommendation profiles driven by skill assessments and continuous learning habits.
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User Experience ResearcherBlue Cross Nc Mar 2018 - Dec 2018Durham, North Carolina• Planned and conducted user experience research and contributed to the UX and UI design of a new software application to be used internally for customer support at Blue Cross NC.• Designed information architecture and led content strategy to create digital content for the new web-based software application.• Consulted and guided the product and development teams on applying design thinking principles and methods to ensure the design and development of a user-centered and valuable solution.• Conducted usability testing and design thinking activities to incorporate user-centered design throughout the development process and align product development to business and user objectives. Presented usability test findings, data, and recommendations to the product team and key stakeholders.
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Principal Learning & Development SpecialistSas Oct 2011 - Mar 2018Cary, Nc• Applied user-centered design methodology to analyze, design, develop, deliver, and evaluate specialized e-learning programs for sales, technical, and management training for SAS employees and partners globally, providing deliverables in media most accessible and usable for the topic and audience.• Designed curricula for training programs and wrote content for training courses.• Designed and developed websites, webpages, blogs, newsletters, videos, and SharePoint sites to help SAS employees find appropriate training programs and resources easily.• Published documentation and delivered training on e-learning design and development best practices.• Conducted training evaluations, analyzed data, and reported results for a global training team in interactive business intelligence dashboards.• Delivered training sessions, coaching, and workshops on SAS technology and methods for presenting effective and engaging software demonstrations to SAS employees globally.• Managed an onboarding training program for new SAS pre-sales employees. -
Senior Usability AnalystSas Nov 2005 - Oct 2011Cary, Nc• Designed, documented, prototyped, analyzed, and tested user interfaces of the SAS Business Intelligence web-based applications - Information Delivery Portal, Business Intelligence Dashboard, and SAS Visual Analytics. • Designed prototypes for SAS Mobile BI applications for iPhone, iPad, Blackberry, and Windows Mobile. • Conducted user research, workflow analysis, and needs assessment of customers to contribute to user-centered design of new SAS products. • Conducted usability testing to collect feedback on user interface designs and user experience. Incorporated test results and user feedback into designs to improve the user experience of SAS BI products with each version.• Published and presented information on data visualization and business intelligence best practices at conferences and in white papers and articles.• Demonstrated SAS Business Intelligence products at events like SAS Global Forum, and recorded video demos for sas.com.
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Web Design And User Experience ResearchLenovo Sep 2005 - Nov 2005Research Triangle Park, NcApplied user-centered design methods and conducted user experience research of global target audiences to assist in the redesign of Lenovo.com in order to achieve a more usable shopping experience for consumers of the ThinkPad and other Lenovo computing products. -
Software User Interface Design, Graduate Student InternSas Jun 2005 - Sep 2005Cary, Nc• Analyzed, designed, documented, and prototyped user interfaces of SAS Revenue Optimization software.• Worked with customers to gather requirements and feedback on product features and design. • Wrote UI specification documents and worked with developers and other usability specialists to implement an effective and intuitive user interface for the software.
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Interactive Multimedia Course DesignerCalifornia State University, Northridge Sep 2002 - Jul 2004Northridge, CaApplied knowledge of human factors, human-computer interaction, and web usability to design and develop multimedia course materials for the distance master's degree programs offered by the Roland Tseng College of Extended Learning at California State University, Northridge. The products that I designed and developed included interactive multimedia web-based courseware, web-based software tutorials, interactive educational games, department websites, and online course websites. -
Human Factors Research Data AnalystDunlap And Associates, Inc. Aug 2001 - Aug 2002Stamford, CtConducted human factors research, performed statistical analyses of research data, and presented data in reports and presentations for projects, including a Problem Driver Detection System for police vehicles.
Lisa Mccorkle, Ph.D. Skills
Lisa Mccorkle, Ph.D. Education Details
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Human Factors Psychology -
Human Factors Psychology
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Neuroscience (Behavioral/Cognitive)
Frequently Asked Questions about Lisa Mccorkle, Ph.D.
What company does Lisa Mccorkle, Ph.D. work for?
Lisa Mccorkle, Ph.D. works for Blue Cross Nc
What is Lisa Mccorkle, Ph.D.'s role at the current company?
Lisa Mccorkle, Ph.D.'s current role is Sr. Manager, Learning Innovation and Quality Assurance at Blue Cross and Blue Shield of North Carolina.
What is Lisa Mccorkle, Ph.D.'s email address?
Lisa Mccorkle, Ph.D.'s email address is li****@****sas.com
What is Lisa Mccorkle, Ph.D.'s direct phone number?
Lisa Mccorkle, Ph.D.'s direct phone number is +191953*****
What schools did Lisa Mccorkle, Ph.D. attend?
Lisa Mccorkle, Ph.D. attended North Carolina State University, California State University, Northridge, Fairfield University.
What are some of Lisa Mccorkle, Ph.D.'s interests?
Lisa Mccorkle, Ph.D. has interest in Kayaking, User Interface Design, Human Performance Research, Traveling, Usability Assessment, Ballroom Dancing, User Centered Web Design And Development, Human Factors Engineering, Hiking, Professional Interest Include.
What skills is Lisa Mccorkle, Ph.D. known for?
Lisa Mccorkle, Ph.D. has skills like Usability Testing, User Centered Design, User Interface Design, User Experience, Human Computer Interaction, Human Factors, Usability, Task Analysis, Statistics, Information Architecture, User Research, User Experience Design.
Who are Lisa Mccorkle, Ph.D.'s colleagues?
Lisa Mccorkle, Ph.D.'s colleagues are Natalie Deak, Erika Ocampo Basilio, Nailah Reade, Sabria Moss, Wendy Irons, Angela Hill, Cindy Rodriguez Nieves.
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