• Develop and execute acquisition and portfolio marketing campaigns for the Intercontinental Hotels Group program to drive new account growth and improve cardmember engagement• Manage program budget including forecasting, reallocations, PO/ invoice processing and providing recommendations for most effective use of funds• Partner with creative agencies to develop awareness & paid media campaigns to drive top of funnel growth• Responsible for the execution of Cardmember event strategy including planning, management of event agency and concierge teams, creative development, logistics, communications and reporting• Serve as team lead for controls and audit processes to ensure compliance with both internal and federal regulations• Manage contractual weekly and monthly reporting on acquisition channel and portfolio account performance• Work across the organization to effectively deliver upon business and program goals (marketing services, finance, operations, etc.)• Responsible for management and development of Card Leadership program rotational analyst

•Manage portfolio marketing campaigns for the British Airways and Fairmont Hotels card programs•Develop and execute special events as part of loyalty program•Manage creative development and execution for rewards program initiatives•Work with cross functional teams on special projects

Segment Manager for Chase Military Partners•Develop and execute acquisition marketing campaigns that meet business and partner expectations.•Manage the creative process relating to all acquisition and portfolio materials, from development to approval and ensure all materials are aligned with legal, compliance and customer experience requirements. •Work across the organization to effectively deliver upon business and program goals (marketing services, finance, operations, etc.)

Develop, manage and execute strategy for over 50 healthcare trade events annually including: forecasting, promotions, marketing and communications. Manage schedule and execution of campaigns for Print Media channel including ad development for trade publications, editorials and promotions. Manage creative and execution process for Direct Mail campaigns to both healthcare providers and account holders including providing creative direction, lettershop instructions, list procurement and tracking & analysis of response rates. Responsible for reviewing all ChaseHealthAdvance marketing creatives across all channels to ensure adherence to brand standards and messaging. Develop collateral material to support sales process and act as marketing liaison for inside and outside sales teams. Responsible for tracking, analysis and reporting of goals and results for all marketing channels. Manage relationships with print vendors, creative agencies and suppliers.

Responsible for providing the highest level of staffing services to Chase leaders and associates. Confer with senior leadership to identify personnel needs, workforce planning strategies, and search assignments. Participate in the development of ongoing creative and cost-effective sourcing strategies. Develop an effective pipeline of key talent while focusing on exceeding diversity and retention goals. Deliver high quality professional and executive-level candidates while guiding hiring managers and candidates through the selection process. Maintain positive and productive working relationships with candidates and all levels of management. Utilize creativity, strong organizational skills, near- and long-term recruiting vision, business understanding, and effective time management skills.

Responsible for managing the campus recruiting efforts for the Card Services line of business including MBA, Undergraduate & intern recruiting and program management for all programs. Responsibilities include implementing sourcing strategies to identify talented candidates while paying particular attention to diversity initiatives. Serving as the primary recruiting point of contact for key client groups regarding specific candidates. Developing and maintaining relationships with academic faculty, career office employees, students and university teams. Planning & management of on-campus and on-site recruiting events. Management responsibilities for staff of one undergraduate recruiter and one recruiting coordinator.