Lisa Merced Email & Phone Number

Remote

Manage redirecting newly acquired regional websites to national website on an ongoing basisManage in house and third-party web development resources and CMS specialist including ticketing process using JIRA of a minimum of 260 tickets per weekOversee website content, such as adding clinician and location information to websites as well as UX.

Oversee the strategy and serve as the main point of contact for ironnet.com.Execute on a vision with identified tactics and outcomes that will ensure the IronNet website is world class in terms of design, CTAs and content. Design existing and new webpages and Important components in company website.Ensure the IronNet website represents the IronNet brand.

Miami, Florida, United States

• Implemented, improved, and increased site visits for various client leads by maintaining existing sites, creating new sites, and adding new content using WordPress.
• Created still images, carousels, video ads for twitter, Facebook, and google.
• Administrator for company Facebook comments
• Administrator and client acquisition using a CRM application.

Miami, Florida, United States

Improved and increased site visits for various clients by maintaining existing sites, and adding new content using HTML, CSS, and PHP MySql database updates.Created over 20 mail campaigns for specific clients using Reachmail.Improved the internal functions of MethodGroupe by creating a system to export discord chats. Greatly improved social media in all.

• Improved and increased visitors drastically to the website by implementing new content, and maintaining existing ones through templates, HTML, and SiteCore CMS Software while adhering to brand guidelines, search engine.
• From small to large projects, performed QA testing for content, functionality, ADA compliance, across all platforms and devices. Engaged with various departments for troubleshooting.
• Processed various types of image files for web publishing following optimization/performance best practices.
• Created many customized banners with text overlays across all devices using HTML and CSS.
• Created and edited 100+ Carnival.com/shore-excursions pages.

• Transformed the city’s web presence drastically in 1 year by co-managing website redesign of 20,000+ pages into new robust CMS.
• Garnered 1M visitors on a monthly basis by supporting 50+ CMS users across all departments as the point person 24/7.
• Improved drastically the design and functionality of the City of Miami Beach intranet for 25+ departments by implementing a new robust SharePoint System and CMS. Point person for all of the 25+ users and departments.
• Improved 25+ department’s processes and collaboration by providing 80+ trainings of the web systems.
• Boosted awareness to all employees by spearheading yearly Security Awareness.
• Generated weekly, monthly, quarterly, and yearly reports for all departments and managers that served as benchmarks for the entire corporation.

As the IT Manager, oversaw the organization’s IT department and technical relationships with 20+ external agencies using Florida State Agency guidelines. Successfully managed, researched, implemented, and troubleshooted all of major and minor technology components of the company.

Coral Gables, FL

• Increased and improved the City’s web presence by managing, implementing, and maintaining the redesign of the new website.
• Increased productivity in 25+ departments by managing an online service request system (Better Place).
• Improved the IT department’s processes by writing policies, automating financial budget, and creating an inventory database.
• Improved City of Coral Gables Police Department operations greatly by creating daily, weekly, and monthly reports.