- Responsible to handle various administrative tasks, answering business calls, creating and sending invoices, communicating with clients, and scheduling staff. - Assess the cleaning quality provided by the team with a sharp eye for detail, excellent communication abilities, and a solid understanding of the hospitality industry.- Conduct inspections of Airbnb properties to ensure cleanliness and maintenance standards are met, directing the cleaning team, scheduling shifts, and balancing workloads. - Training new Cleaning Techs on cleaning procedures, safety protocols, and customer service. - Manage cleaning supplies, linens, and equipment, ensuring inventory levels are maintained and items are reordered as needed. - Provide administrative support to the owner and cleaning technicians, develop and manage schedules for Cleaning Technicians, including notifying them of any changes. - Assist in interviewing and processing new hires, as well as handling new hire paperwork.- Create and manage work orders, ensuring timely scheduling, billing, and payment processing.- Perform laundry drop-offs and pick-ups as needed.- Undertake additional duties as assigned based on business needs.

Coordinated all aspects of catering sales and event execution for over $4 million-dollar in a private club. Supervised and managed all catering events to include overall design, logistics, vendor negotiations, menu creation, and event execution. Personal outreach and bookings resulted in a dramatic revenue increase. Daily supervision of the Sales and Event Management team. Guided multiple event staff including chefs, servers, and operations staff. Ensured all departments received accurate operational instructions for each event. Worked strategically with the GM to create, implement, and execute a targeted marketing plan. Led and developed the team to strategically and aggressively expand current sales opportunities.

Working in the kitchen is my way of translating my love for cooking into something tangible. Taking pride in my role no matter what my station, as my station is my domain whether it was the grill, sauté, or garde manger, ensuring that each dish is prepared perfectly. Timing is my expertise; knowing that a few seconds can be the difference between a dish that's just good and one that's extraordinary. Multitasking is second nature to me, maintaining a clean, organized workstation is not just a habit; it's a reflection of my professionalism and commitment to food safety. Getting immense satisfaction in the teamwork of the kitchen, camaraderie with colleagues, and the smiles on guests faces when they enjoy a perfectly cooked meal. For me, being part of the kitchen team is not just a job; it's a craft, an art, and a source of immense fulfillment.

Principally charged with preparing kitchens and materials, organizing laboratory and storage areas, maintaining order, recording inventory, thus assuring the presence of adequate supplies and equipment to conduct the laboratory activities in a safe and effective manner.

Buffalo Valet, LLC. is a full service valet and special events parking company and our motto is committed to excellent service. We are dedicated to providing the best in safe, service-oriented, creative parking solutions to corporate and private clientele. Our expertise lies in providing a superior quality of service to a wide spectrum of establishments through carefully designed parking programs.When using a valet service, the valet attendant is the first and last impression that your guests have of their visit. We look forward to showing you what a difference the prestige, convenience and reliability of our services can do to enhance your guests' experience.PRIVATE EVENTS: We know each event has its own unique requirements and we have the expertise and resources to make each event a huge success while minimizing the impact to the neighborhood.

I plan all department events from conception to the day of the event completion. I assist in developing of budgets, delegating tasks, tracking project progress, planning & organizing calendar of events. I provide administrative support to two academic departments (Dietetics & Nutrition, Hospitality & Tourism) by scheduling appointments, meetings, filing, researching files and records, and preparing and proofreading correspondence, reports, and other documents.I work with faculty by answering questions and providing information, locating desired information and materials, typing, collating, or otherwise assisting in test preparation, preparing and/or proofreading manuscripts, correspondence, other materials, and expense reports.Provide guidance to students by determining who can best provide information needed by the student, providing basic and initial assistance to students with questions about classes, registration, and assign advisors.I support the work of the department by purchasing equipment/supplies, while helping to organize and conduct departmental events, by securing space, equipment, food, preparing invitations, announcements, agendas, brochures, and reservations, etc and assisting with the event as it occurs.I work with faculty to assist with the collection scholarship applications and admission applications to competitive admission programs and support the administrative business functions of the department, creating brochures and newsletters, organizing the faculty evaluation process, preparing personnel action forms and position authorizations as directed, verifying and processing student and part-time employee time records, scheduling the use of classrooms, department facilities, and meeting rooms.I foster a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds by remaining competent and current by attending professional development courses and sessions.

• Supported the development and implementation of all marketing initiatives for each business unit, including marketing collateral, PR, Communications, Social Media, Event Management. • Interacted with and responded to customers in a variety of social media platforms, monitors brand reputation and identity in order to improve business goals, brand & customer experience and SEO responsibilities• Managed relationships with current and new customers, implementing new products(SKU's. website, costing, etc) and supporting all marketing & sales needs.• Created new digital platforms and manages all websites & customer databases.• Represents all Companies at trade shows, events, conferences as well as establishes new partnership opportunities.• Identified and developed new ways to attract and retain customers for all three company brands.• responsible for all aspects of catering sales & marketing, wotrked with restaurant managers to allow for seamless service experiences for BOH, FOH and clients.• Corporate gifting program - revamped systems, reworked protocols and SOP's.While covering two staff maternity leave of absences -Working creatively with fantastic interpersonal skills, while enjoying challenging and fast-paced work environment. Daily responsibilities include but not limited to the following:Analyze market research practices and techniques by analyzing data with extreme proficiency with Microsoft Word, Excel and PowerPointBudget and cost analysis reporting.Daily of social media platforms: SnapChat, Twitter, Instagram, Facebook, etc.Some graphic design work using Canva and other software programsUse of customer relationship management software such as, Salesforce as well as industry specific software: JeraDaily maintenance of retail website, SMS and MMS text programs and Constant ContactResponsible for AR/AP, invoicing, banking and other office duties.Daily reconciliation of Micros and Clover systems for restaurant/catering and four food trucks.

Office Manager (covering maternity leave) - general administrative duties, reservationist, meticulous attention to detail daily while collaborating with catering department, director of group Dining and Executive Chef to insure highest levels of service to purveyors, contractors and guests.

Responsible for implementing corporate marketing plan, designing and coordinating events, all catering sales and working with staff in all four locations to ensure positive guest experiences. For Month of Giving 2015 (partnering with Rotary International District 6970 - End Polio Now Campaign), same store sales up 36% over 2014 and individual donations up over 450% (yes four hundred and fifty percent) over the previous year. Managed joint marketing programs, including customer e-mail club, customer loyalty programs, and sponsorship for local community partners and charities, including the Daytona 500, Jacksonville Giants (ABA), Jacksonville Sharks (AFB), Jacksonville Jaguars (NFL), Jacksonville Suns (MLB affiliate Miami Marlins).

Responsible for working closely with the franchise owner developing and implementing marketing strategy reaching the community. This includes but is not limited to, interacting with non-profit groups, schools, athletic teams, community organizers, and local businesses to build awareness of Jersey Mike's product. Specializing in grassroots community involvement to strategically grow catering & store sales. + During tenure was ranked #1 in the country in April 2013 marketing competition for loyalty cards. + Brought stores up in overall in-store sales and more than doubled catering sales in all three stores. +built relationships with area businesses, teams, organizations, churches, schools, parents, students, administrators, in order to provide positive outcomes and improve brand recognition+ Opened third location March 2013, coordinated grass roots marketing efforts, assisted with training of staff and implemented partnership with Patient Assistance Foundation (Cancer Specialists of Northeast Florida) raising $3,000 for the foundation during grand opening push. + Coordinated Month of Giving efforts in March 2013 with Big Brothers, Big Sisters of North Florida raising over $12,000 for their foundation during the month long campaign

-the only MC throughout all of Florida East & Florida West to attain and exceed goals for New Client Revenue Growth-Jacksonville East & Jacksonville West districts all exceeded targets for tax plus revenue growth (TPRG) and hit max for TS14-develop, implement & drive the district-based marketing plans to the individual office level by working with office leaders -work with District Managers to identify & prioritize marketing opportunities district-wide weekly, monthly, quarterly basis-research & engage community organizations & businesses for partnership opportunities-increase marketing acumen at the office level through innovative presentations, programs, team coaching, office visits 1:1-ensure offices meet tax season office appearance & visibility standards-ensure consistency & compliance with brand management guidelines at the district & office levels-research & engage community organizations and businesses for partnership opportunities-design & produce compliant topical tax support collateral needed to execute local marketing tactics & programs-increase marketing acumen at the office level through innovative presentations & programs

• designed daily meals for homeand visiting teams based on nutritional needs as requested by coaching staff and athletes, did all of the purchasing and cooking of the pre and post game meals• built relationships with visiting staff & players prior to & during games in Jacksonville • revamped/streamlined inventory and ordering procedures for home & visiting clubhouses• reworked policies/procedures for visiting clubhouse for players, coaches & trainers rooms• maintained umpires room regarding pre-game & post game food, laundry, housekeeping per MLB regulations• partnered with front office to ensure seamless outcomes for the hosting of the All-Star game 2013 • trained & worked with interns from University of North Florida (UNF) and Edward Waters College (EWC)

• Licensed Maryland agent & active KW Cares Committee member• provided staging & other real estate related expertise to clients and other agents• developed relationships with title agents, lenders and real estate professionals in Balto/DC area

-designed and implemented corporate sales program, community outreach program and “Buddy Boot Camp” Program using e-mail, on-site visits and direct mail campaigns. -trained in-house staff on proper follow-up techniques and sales development to facilitate increase in ROI percentages. Worked with front desk staff and personal trainers to successfully maintain and develop relationships through use of monthly promotions and corporate programs. - through business development, increased revenue & retention, consistently made team bonus, gym bonus and individual bonus, increased retention of existing members while increasing corporate and individual memberships and personal training session sales.

Special Assistant/Liason for Mr. Wheeler to funding resources & government officials; aided in lobbying efforts for the foundation, provided grant writing expertise and insights as well as thorough working knowledge of the inner workings with various interest groups in and around the greater Washington, DC area. Personally generated $1+ million annually in grants, donations and other funding sources. Designed fundraising campaigns, events and strategies to maximize impact and minimize operating expenses.