Data, Research, and Information Coordinator for TNSTEP, Tennessee’s Parent Center. Provide data management training and support to the TNSTEP team and lead on contact management and reporting. Provide consultation with numerous community non-profits, colleges, and parent centers to improve their data systems. Provide data management training to peer Parent Information & Training organizations/ Region B Parent Technical Assistance Centers in AL, AR, FL, GA, LA, MS, NC, OK, SC, TN, TX, and VA.Assist families, caregivers, and youth in identifying and obtaining the information and assistance needed to understand their child's Special Education needs and to work more effectively with school staff and professionals in planning the appropriate educational programs for their children and youth with disabilities. Respond to inquiries received via phone, mail, or through the website portal and make referrals. Schedule and manage educational and informational webinars, workshops, and trainings. Assist in the production and revision of training materials, including PowerPoint presentations, distribute training packets and materials; and tracking of multimedia training materials. Administer the website and social media outlets.Design and disseminate e-blasts, electronic information, and data reports. Participate in local, state, and regional conferences and training institutes. Contact state and national clearinghouses, keep current with internet information, maintain an active and current referral list, and retain a professional relationship with other disability organizations, educators, and professionals.Maintain a working relationship with the Tennessee Department of Education, U.S. Department of Education, and Parent Information & Training Centers/Organization across the U.S.

Scheduled cooking and catalog shows, fundraisers, and wedding showers, designed and mailed invitations, e-mailed reminders, demonstrated products and recipes, display products, processed orders, booked future shows, recruited new consultants, maintained social media page, managed a personal website and delivered excellent customer service.

Provided support to client and family by scheduling appointments, filing insurance claims and provided transportation.Consulted with doctors, home health agencies, physical/occupational therapist, pharmacies, and hospice agency for the client.Prepared and maintained medical records of client development. Reported any variation in client’s physical or mental health to the doctor.Provided client with wound care, wound dressing, respiratory therapy, administered medications, eating assistance, personal hygiene, toileting, and ambulation.Advocate for Parkinson’s and Multi-Myeloma patients.

Responsible for day-to-day operations: telephone, filing, invoices, receipts, deposits, office supplies, daily mail.Manage incoming and outgoing business correspondence and communications with tourist, tourism agencies, chambers of commerce, local and state government officials.Coordinate the preparation and distribution of materials (monthly board packets, marketing reports, mid-year and annual reports, etc.).Respond to inquiries on Northeast Tennessee for information on the region by phone, fax, mail, Internet, and walk-in leisure travelers.Developed, designed and established the distribution of brochures (regional visitors guide, regional maps, and auto tour brochures), advertisements (newspaper inserts, national magazine ads, etc.).Maintain regional website (updates to listings, photo gallery, events calendar, etc.)Maintain working relationship with news media to promote the region. Prepare news releases, media advisories, press kits and host press conferences.Prepare and design of PowerPoint presentations for mid-year and annual meetings, civic programs, marketing groups, etc.Coordinated annual fundraisers (golf tournament and local benefit auction), educational seminars and workshops, and other special events (mini trade shows, receptions, awards program, etc.).Coordinated trade shows with themes/slogans, logos, visuals displays, materials, and packets for the leisure and group travel market.Coordinate annual awards ceremony saluting the tourism industry. (Judging, theme, invitations, printed program, script for event, etc.)Organize familiarization (FAM) tours in the region (scheduling tours, preparation of material, coordinate attendees’ gifts, etc.).Organize regional statistics for distribution to area economic development agencies, association membership, chambers of commerce and local tourism agencies.

Responsible for day-to-day operations: telephone, filing, patient appointments for two offices, register patients, office and medical supply orders.Scheduled medical appointments and out-patient procedures, maintained liaison with insurance companies to ensure smooth medical billing procedures, entered medical coding and obtained pre-certification.Collected payments and insurance deductibles, wrote receipts, kept credit and debit ledgers, filed insurance claims.Typed operative reports and dictation notes, follow-up letters to other doctors.Prepared patients for treatment and assisted the doctor with procedures when needed.Prepare and administer whirlpool treatments.Scheduled surgeries with the hospital, wrote admitting orders, lab and x-ray and physical therapy requisitions.Assisted doctor with procedures, prepared patients and treatment areas and procured medical supplies.Provided data entry and medical transcription translation for all patient records.

Responsible for incoming and outgoing calls on the switchboard, pre-admitted and admitted patients to the hospital for overnight stays, admitted patients to the emergency room for outpatient treatment. Coordinated with Nursing Supervisors on bed control, room discharges, and bed transfers. Prepared hospital admissions, pre-admissions, and discharges. Registered ER patients and operated hospital switchboard. Maintained patients personal files and records both manually and electronically, maintained liaison with insurance companies to ensure smooth medical billing procedures, pre-certified patients and entered medical coding. Billed Medicare, Medicaid, commercial and self-pay claims (filed manually and/or electronically). Verified insurance, made financial arrangements with patients, and wrote credit applications for Hill-Burton patients. Received payments and wrote receipts.

Responsible for day-to-day operations in the office: typing, filing, the telephone, payroll, bookkeeping, inventory control, invoices, credit memos and statements, letters to clients and potential customers, and daily mail